Emyr Bell

United Kingdom

Reviews

Review of Travelodge


Rated 1 out of 5 stars

One star only because zero is not an…

One star only because zero is not an option. Tried to book a hotel in Kendal for £67.99, when I got the confirmation through, I was booked into M6 Northbound Burton for £60, this may or may not have been my fault, phoned customer service immediately, but I was told that I could not change the hotel, only the date, told him I was actually offering Travelodge more money. Still, obviously, the computer says "no". I have just changed the date of my return journey, which cost £12.50 for making an online change. Unbelievable, they care nothing about customers, just making money. I have a booking in January with them worth £2,800 - but as I said they care nothing about customers!

October 15, 2025
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Shown as delivered but not to my…

Shown as delivered but not to my address.

February 21, 2025

Reply from Yodel by InPost

Hi Emyr,

Thank you for bringing this to our attention. We sincerely apologise for the frustration and inconvenience caused by your parcel being marked as delivered, but not to your address. We understand how important it is to receive your packages promptly and accurately. Your satisfaction is our top priority, and we will investigate this issue to determine what went wrong and ensure that your parcel is located and delivered to you as soon as possible.

Trust Pilot Dispositions: Delivery disputes

Review of Liven

Review of webuyanycar

Review of Holiday Extras


Rated 1 out of 5 stars

£10 worth more than good customer service

They are making money on the back of a cancelled holiday due to French travel restrictions. Booked parking in good faith at Edinburgh - our ho9liday has been cancelled and they will only refund part of the charge. It's a shame that £10 means more to them than having a recurring booking. They offered a £10 voucher - what good is a voucher at an airport car park - unless you are flying somewhere!?! Dissapointed

December 22, 2021
Unprompted review

Reply from Holiday Extras

Good Morning Emyr,

Thank you for your feedback. If you could fill in this form: https://holidayxtras.formstack.com/forms/14_day_10_voucher_refunds - this will go to our customer experience team, and they can look into this further.

Many thanks.

Review of eSpares.co.uk


Rated 1 out of 5 stars

Sent me the wrong part

January 19, 2021

Reply from eSpares.co.uk

Dear Emyr,

Thank you for your review.

I am sorry to hear of the issues experienced.

We are very grateful you have taken the time to provide your feedback. Your comments have been passed to the relevant department and it is something we are to look into internally.

Please accept our apologies for the inconvenience caused.

Kind regards,
Hamza

Review of SoGoSurvey


Rated 5 out of 5 stars

I highly recommend SoGoSurvey

I highly recommend SoGoSurvey. We are a charity with limited capacity so having a straight forward and easy to use survey tool is invaluable to us. Creating a complex survey is very easy and straight forward and this process is made even easier with pre-formulated templates. Data is collated and reports are easy to read and analyse. We use the popup windows to capture website visitor information, this is a great way to better understand our customers. We annually conduct a audience survey and SoGoSurvey’s makes this process easy to manage, execute and capture information. Our volunteers have become accustomed to using our surveys to feedback information about training events, support and development needs. Having easy to read reports makes it easy for us to report certain information to stakeholders and also helps us to provide specific evidential information in funding applications. Technically we’ve had no issues with SoGoSurvey and any questions or concerns are answered quickly and efficiently by their support team. If you want to create bespoke surveys to capture information in various question formats along with needing easy to read data then I strongly recommend that you consider using SoGoSurvey. You will not be disappointed and you will have more time to turn your data into results.

August 11, 2020
Unprompted review

Reply from SoGoSurvey

Emyr, thank you for such a thorough review! We are so happy to hear details about how charities like yours are benefiting from SoGoSurvey. :)