It's just so bad
Wow....if you like your adverts with a tiny bit of badly written content ,that's almost like news...but not really. Then this is the place for you.
February 24, 2025
Unprompted review
CU
customer
United Kingdom
Reviews
Review of Cornwalllive
Review of Evri
Avoid at all costs…
Unfortunately I am unable to give minus stars for this company.
They are the worst. Out of the last 4 dealings with them no deliveries arrived and no collections were picked up. Both deliveries were marked as delivered and a picture of a random door sent to me as proof of one parcel making it to me. The collections just didn't happen with no further communication. The absolutely useless bot communication leads to a human...maybe...who asks for more details and then never gets back to you. This doesn't seem to be a problem with the drivers but further up the line. There are far better ways to send parcel's and companies out there that know what they are doing. Failing that throw your parcel into a river and pray to odin....it's more reliable than evri. Don't be fooled by the contact customer support option. There isn't any.
August 3, 2024
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Nikki
Review of Omlet
Automatic poultry door
Purchased 2 automatic doors. 1 failed after 18 months then the replacement failed after 9 months.
3 doors with only 1 working...not good. Was offered 15% discount on a new door. Very expensive for a door that has proven to have problems.
March 18, 2024
Unprompted review
Reply from Omlet
Hi,
Thank you for your feedback.
We offer a 2-year warranty covering any manufacturing defect on your Omlet Autodoor.
If you encounter a problem with your product after 2 years from your purchase date, we can offer you to buy a new automatic door or sometimes specific spare parts with a 15% discount.
If you contacted us within 18 months of your purchase and that your product is presenting a manufacturing defect, we should be able to replace it for you under the framework of your warranty.
If this is the case, please get back in touch with us so that we can better understand what happened and offer you a solution.
You can contact us from this page : https://www.omlet.co.uk/misc/contact_us/
Thank you for your understanding,
Yours,
Clémence,
Team Omlet