Excellent experience at this lovely showroom . Justin has been amazing in helping us navigate our first mobility car - he’s patient, understanding,knowledgeable and very efficient . Such an asset to t... See more
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Welcome to Mon Motors, the leading choice for New and Approved Used cars, as well as specialist aftersales services across South Wales and the South West of England. We proudly serve as official dealers for Audi, Volkswagen, Volkswagen Commercial Vehicles, Škoda, Volvo, Ford, Ford Commercial Vehicles, SEAT, and CUPRA.
United Kingdom
Replied to 89% of negative reviews
Typically replies within 48 hours
A warm welcome as I arrived at the show room I arrived early for my test drive but they got to me withn ten minutes though I was half hour early the staff who took care of me Simon Meredith very polite and kept the conversation going which was good explained everything about t he car I'm buying all of its tech and then layer clearly talking me through the paper work for the sale a good experience and a guaranteed sale for Simon very helpful gent I'm.looking forward to picking up the new car in a few months thanks five stars all round
Very patient, happy to answer all your questions and find out if not known, nothing was too much trouble
Ryan wasn’t pushy he listened to what we needed in a car and helped us choose very helpful
We came back to Mon Motors to check our options after 3 good years with a Volkswagen Passat. We had no idea how these financial agreements worked or our options but David and Olivia helped us navigate the hurdles and HEY PRESTO our new Tiguan will be with us soon! They made it so easy. THANK YOU!
The salesman Ieuan Baldwin was very patient and helpful and gave considerable time to help making decisions.
My experience at volvo cardiff was fantastic. The staff are amazing and very helpfull. The showroom is very clean and modern. Placed my order for my new v60 and cant wait to take ownership. Well done guys keep up the good work.
I only give one star because I could not leave zero on this system
Poor customer service once you have paid for your new car. In my case nearly £100k.
BMW And Mercedes I had previously had far superior customer care
Reply from Mon Motors
Really relaxed approach not pushy at all, happy to talk through all options. Test drive was great, allowed plenty of time and again not pushed into anything
Reply from Mon Motors
Jon was very helpful and friendly, there was no pressure to buy the car and Jon was able to answer any queries or questions without hesitation! I am extremely happy with my new car!
Reply from Mon Motors
AJ was so helpful 😊 showroom is lovely! Another sales guy made me a lovely cup of tea. Very relaxed and professional. However Molly needs to learn a lot, maybe needs to drop the ego, spoke to me like I was an idiot. This ruined the experience!
Reply from Mon Motors
Friendly and helpful staff, quick turnaround on a good used car and they made sure we had all the options laid out without being pushy on the upselling
Reply from Mon Motors
Alessio the sales person. Very kind, helpful. Nice man to represents Mon motors.
Very explanatory. Overall he was Amazing.
Reply from Mon Motors
Reply from Mon Motors
Excellent experience at this lovely showroom . Justin has been amazing in helping us navigate our first mobility car - he’s patient, understanding,knowledgeable and very efficient . Such an asset to this dealership a wonderful young man and such a pleasure to talk to . Thank you Justin and also Oliver for all your help and everyone else involved . Highly recommended.
Reply from Mon Motors
I booked in for a test drive at Mon Motors Bristol in one of their Volkswagen Taigo cars, it was very easy and straightforward to book and received confirmation in an instant. I was greeted by Logan Reekie who was very welcoming, friendly and considerate throughout. He showed me around the car and had excellent knowledge and expertise in the car itself and his role at Mon Motors. I went on a test drive with Logan and absolutely fell in love with the car so went ahead and purchased the car. Everything from ordering the car to receiving it was swift and smooth, Logan ensured to keep me updated via email and phone calls every step of the way. I ordered the car on Friday and it was ready to collect by Monday!! I was absolutely over the moon with the handover of the car. My VW Taigo was decorated with a bow and I received several congratulations from the team. It was a very special day :) Logan was extremely helpful throughout and sorted the V5 documentation and tax for the car, making the whole process stress free. I received a follow up call the following day to check everything was all good with the car, which was a nice touch. Overall, I couldn’t be happier with the service received and would definitely recommend Mon Motors VW to anyone and everyone. Thank you team and thank you Logan :)
Reply from Mon Motors
Can’t fault it. Everyone was so helpful throughout the process. Bethan was great taking me through it and made it so seamless!
Reply from Mon Motors
Mark, the salesman went out of his way to make us feel comfortable & answered all our questions.
One small problem it was difficult to park our car in the large customer car park.
Reply from Mon Motors
Alastair has been very helpful from my first inquiry through to picking up the car
Reply from Mon Motors
Great experience with Adam at Bristol Cupra, from a great test drive, to ordering a new Cupra Terramar.
Reply from Mon Motors
From the initial call to the visit Jordan was professional, warm and friendly and I left with no question unanswered.
At this point I have put a deposit down on a car. I hope the journey with Seat continues the way it has started. I’m very excited to pick up my new car in a week or so.
Reply from Mon Motors
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