Terrible service avoid
Ordered a Madagascar jasmine which arrived in terrible condition and snapped in several places. Contacted leafy house shop who promised to send a replacement then ignored all other emails when replacement didn’t arrive. Had to start a claim through eBay and again nothing until one minute past midnight on the morning eBay would step in when they agreed to a refund once the dead plant was sent back to them. Petty and pathetic customer service and there are other cheaper options available that I’ve now found. I won’t be using them again. Better service and cheaper plants elsewhere. At least I was protected through eBay. Hate to think where I’d be had I have shopped directly with them
December 11, 2021
Unprompted review
