Julia McMillan

Lovely personalised mug, really well done, thank you

Every stage of my buying experience was great, and I love my new sofas! Very friendly and helpful staff in the Tunbridge Wells store, and the delivery men were brilliant too. I can't recommend Arlo and Jacob enough!

Speedy delivery, well-packed items. Lovely quality mug, pasta bowls and side plates

Very easy to search for things I'm interested in, easy ordering process and deliveries

Helpful delivery men who unpacked my furniture for me and were on time

Excellent delivery - good communication and arrived at the time notified.

Very clear communication about the delivery, arrived on time and and installed with no problems

I love the butter dish and the small mugs. One of the mugs had an imperfection however, which I spotted the instant I unpacked it, I really don't know how they can be marked as 'inspected by...' when they have an imperfection (these were not seconds). The replacement mug has not yet arrived. I am grateful that EB customer services are always so helpful when this happens, but it is not the first time that I have taken delivery of items which are not perfect and which needed to be replaced. It is almost putting me off from ordering again.