Ridiculous item at ridiculous price
The item is expensive, more expensive than most expensive branded product. We were expecting a wonderful notebook. instead, it is a cumbersome product to use. paper bound together as sloppy and unprofessional as a work of a 7 years old. It is a ridiculous product at ridiculous price. I wonder what planet are these people from and how on Earth they think this type of product is commercially viable. They can trick people using shinny glossy website and all the big wordings only once, not twice.
Reply from The Paper High Gift Company Limited
We are sorry to hear you are not happy with the journal you have received. Our journals are handmade by fair trade suppliers in India. Due to the handmade nature, they are going to be a little ‘distressed’ looking and won’t be completely perfect as they would if they were mass produced, or factory made. We also make sure that we use no chemicals on our products meaning that marks, blemishes, creases, and imperfections are going to be expected. We find that our customers usually like the rustic and distressed nature of our journals, but we understand that this is not for everyone. I can assure you it is never our intention to mislead customers in our product descriptions. Our goal is to be as accurate as possible to avoid disappointment for our customers. Our Buffalo Leather Journals are ethically handcrafted by the incredibly talented artisans at Handicraft Villa in India which is a time consuming and very skilful task. The price reflects the hard work and craftsmanship that goes into making our journals. It also goes towards supporting the suppliers and giving the workers a better life. We don’t like to hear our customers are unhappy, so we made sure we contacted you straight after seeing your review. If you need any further assistance, please feel free to reply to our email.
