Beware of provider not coming to scheduled appointment and YOU get billed
If you cancel a scheduled appointment with less than 24 hour notice, you would incur a fee. That makes sense.
But if you schedule an appointment and the provider doesn't show up at the scheduled time, they still will try to charge you, even if you have evidence of chat history asking where the provider is.
It has been 4 months and the ticket is still open to correct this issue. That is far too long for a justifiable write-off.
January 31, 2025
Unprompted review
