CA

Carsure

United Kingdom

Reviews

Review of Perch & Parrow


Rated 2 out of 5 stars

Cheap/faulty yet expensive - unattainable customer service

Bought 2 Juno items (console and dining table) in "wood". This is fake wood, it's got a lacquer on top of wood that scratches with any movements, and comes into any contact with liquid which peels away the layer of "wood". Unacceptable for products which are costing over £800. This is not listed on site that it is fake affect, and it a huge disappointment - if I want CHEAP material, I would've bought IKEA at least that would be reliable.

Cannot get a hold of customer service to complain and request replacement or refund.

May 29, 2025
Unprompted review

Review of Virgin Money UK


Rated 1 out of 5 stars

Missing money

Withdrew a large sum from one savings pot to another. Virgin resulted in putting my account in a negative number, and despite adding more to the pot, the calculations have not gone up.

Where is my money Virgin? Can't write to anyone, can't speak to anyone. Looking to move banks but cannot until I know where my large sum has disappeared to.

April 17, 2024
Unprompted review

Reply from Virgin Money UK

Hello, thanks for getting in touch.

Sorry to see you've encountered some issues with this withdrawal.

You'll need to link in directly with the team in order for them to investigate this further. You can call on 0800 121 7365 from Monday to Saturday 7:00am to 9:00pm and Sunday 10:00am to 5:00pm. The team are working hard to answer all calls as quickly as they can.

There is also a facility to Live Chat from within our Mobile App if that's another route you'd prefer to go down.

Review of Blickers


Rated 1 out of 5 stars

TERRIBLE COMPANY

TERRIBLE COMPANY
They have scammed me out of 150 euros. Firstly the product took over 20 days to arrive when I paid for fast delivery.
Returns cost £11.40 and the company claims it hasn't been received due to customs. My tracking says that there was no one to accept the product so the responsibility is on them!
I cannot get a hold of the courier company (who apparently have the sunglasses according to blickers) Blickers refuse to do anything, the customer service is appalling.
I have reported to them to their CEO and have requested advice to raise a claim! If anyone knows how to get their money back - please help!

May 27, 2022
Unprompted review

Reply from Blickers

Dear customer,

We are sorry to hear you are not happy with the delivery times. We do not currently have the option for faster delivery however, the delivery times are shown before you place the order.

We can see that your return is being handled by our customer service team.

Best regards,

Review of Dayinsure


Rated 5 out of 5 stars

Quick and easy

May 19, 2020
Unprompted review

Reply from Dayinsure

It's fantastic to hear you found our cover was quick and easy to purchase, Carsure. Thanks for your 5-star review.

Verity, Customer Services Manager