Adrian Watts

From a phone call to the office to delivery, everything went perfectly. Will definitely use these guys again.

Halesworth Branch.

The Lady who served me was very helpful and to pride in her job a true credit to your company.

Natele who took my call was knowledgeable and a true credit to your company. Was polite happy and professional Natele quickly sorted out my new IHD and got it all working.

It was nice to call up and my issue resolved quickly without being messed around.

Thank you for your support

The lady who served me today was brilliant very helpful with food avice I purchased a pair of Field Extreme Vibram waterproof shoes. All staff a very helpful in this store :-)

Was easy to sort out online and phoned up about a query and phones were answered quickly

Answered phone in a timely manner (no long waiting). Sorted out my issue quickly with no fuss. New part arrived next morning thank you.

Excellent customer service and support. I used these folks a few years ago and was impressed. It's nice to see they still value their customers at a competitive price. Huge range of stoves and all you need. Phones are answered quickly and staff very knowledgeable and helpful. My whole experience from enquiring through to ordering and delivery was easy. Being able to book your stove delivery day when in stock is a great help. I ordered a Skiddaw eco 5. Much better quality than anticipated at the price. Works brilliantly with good output. A big thank you to everybody who made it an easy experience with my order.

Would of given 5* if you had told me you were not delivering my order when you said you was so I wasted a day :-(

Absolutely excellent service from Bay, he was informative understanding and caring.
He was by far the nicest professional person we have purchased from in DFS. Ashford is not our local store but we'll worth traveling to for the service.
Bay is a true credit to DFS. 5*+

A big thank you.

Ady W.

Purchased some bike handlebar grips.
Excellent quality fast postage and a nice price.
No hesitation in recommending or using these people again.
Also good comes in update from the company through the process.

Never have any issues. Click and collect works well.

Every one is always polite and helpful.

Doing a fantastic job in a challenging climate

Kept me informed.

Competitive price

Well packaged

Dispatched quickly.

Came quickly good price nice quality no issue would use company again.