Lauren

Hi Lauren

I am sorry to hear that your order arrived damaged. We can understand the disappointment and frustration this may have caused as this isn't the service we aim to provide for our customers. 

We ask customers to check their orders and if there is any part of the order which is damaged or faulty then to contact us as soon as is convenient so we can assist however I cannot locate any correspondence from you. Due to this I have emailed you directly so our customer care team can work with you to reach a satisfactory resolution as swiftly as possible. 

Should you need to contact us in the future, please refer to our website to ensure the correct form of contact is being used by visiting https://www.therange.co.uk/contact. We hope this gets resolved for you quickly and that despite this you will consider shopping with the Range in the future.

Kind Regards

Judy