United Kingdom
Review of Smartspace Property Solutions
Ibrahim helped me rent out my property and also helped me with a smooth hand back process of my property too. The tenant was a great tenant and the property was left in a great condition. I didn’t have any issues whatsoever and if i did Ibrahim was able to assist. 10/10 Top lad
Review of OBJKTS Jewelry
I’ve ordered from here a few times and each times the items were better than expected! Each time the rings have looked very good and are still in mint condition. Will definitely keep ordering from here !
Review of loveholidays UK
paid for a booking two weeks ago and they have yet to confirm if its actually booked or not. i have tried to contact them on multiple platforms but have no response even through the emails and can’t use the live chat because i don’t have a booking reference. worst site ever. do not use.
Reply from loveholidays UK
Hello Rochelle,
Thank you for taking the time to leave your review and feedback. I am sorry to see that you are unhappy with the service that you have received from loveholidays and if we have not lived up to your expectations.
Please rest assured your feedback has been noted and we will endeavour to continue improving our service.
Stay safe,
loveholidays
Review of Cult Beauty
I made an order last week and order came within a few days! quick service
Reply from Cult Beauty
Hi Rochelle,
Thanks for your feedback. I am so glad to hear your order arrived so quickly. We hope you enjoy your new Cult goodies and be sure to get in touch should you need any help!
Best wishes,
Shanice
Customer Service Advisor
Cult Beauty
Review of Wharf Seafood
I made an order last week that had missing items and i spoke to the lady who controls customer service and she was 100% helpful. i didn’t catch her name but she sorted the order for me so quick and efficiently. They are a new business so glad to see they have someone who can handle this so well. Thank you for sorting this !!
Review of BEAUTY BAY
customer service is terrible. i’ve contacted them multiple times on different platforms and have no heard any response, closed the ticket straight away without a valid response. order was placed on the 17th and hermes have had my parcel for 2 weeks whilst still receiving other parcels from hermes. terrible customer service.
Reply from BEAUTY BAY
Hi Rochelle
Thank you for your feedback
I apologise for the confusion here; when you contact us on multiple platforms this will delay our response time and cause confusion with your query.
When you send a message to customer services you will automatically receive a response letting you know the waiting time for a response, this is also to confirm that we have received your query and you do not need to send any further messages to the team.
We are currently facing unprecedented demand and the team are working remotely for safety. We are therefore receiving more queries than we would during peak times such as Christmas and this is causing unfortunate but unavoidable delays in our response.
We kindly ask that you contact us on one platform only and await a response from the team so that we can help you as soon as possible.
Thank you for your patience and your understanding.
