I have used salary finace a couple of time and each transaction has been smooth. I've used both the loan and advance service. Would recommend to anyone looking for a little top up before pay day. Even paid out in minutes on a Sunday here in the UK.
Phone call started off like the genuinely wanted to help, but you get passed around from pillar to post and they really dig deep in to why you have so many debts. Real personal questions and when you explain they ask you again a few minutes later. Got rather rude when I was being passed to yet someone else and I said I didn't have time. They said do I want to help my situation or not!! The bloke I spoke to clearly has targets on his back. It's all very robotic and I didn't genuinely believe they wanted to help. After I again said I didn't have the time, the level of rudeness got worse so I had to terminate the call. I will be going elsewhere to a company that genuinely wants to help and aren't just put for a quick buck on a loan repayment.
January 18, 2024
Unprompted review
Reply from Consolidation Express
Dear Katie,
Thank you for taking the time to post your review, we welcome feedback from all our customers.
We are required to gain a thorough understanding of our customer’s circumstances to ensure we provide tailored and suitable advice. We are sorry if you felt this questioning was personal for you.
We pride ourselves on our levels of customer service and are sorry to hear that you felt the level of service you received was not up to our normal standard. We will take your comments on board for future improvements.
I was lucky enough to grab a mystery loungefly bag last night and my order is already on it's way. My shipping was upgraded by Josh and will more than likely be with me tomorrow. Can't complain at all. Always great service from this store!