SH

Stacy Hill

United Kingdom

Reviews

Review of ON THAT ASS


Rated 2 out of 5 stars

Nice boxers

Nice boxers, great designs. They do fade on a 30 wash, also the free pair of shorts aren't, they require a one month cancellation period.

February 23, 2023
Unprompted review

Reply from ON THAT ASS

Hi Stacy,
Thank you for your review.

You can end the free trial in the last 7 days. The trial period is 14 days, 7 of those are shipping days.
The other 7 days are to test your boxer shorts. Cancelation during that period is easily done via your account.
After that, we have a month's notice.
Please let us know if you need help with anything.
You can always contact our customer service team via Facebook DM or send an email to hello-uk@onthatass.com.

Kind regards,
Mickey | Team ON THAT ASS

Review of Evri

Review of Octopus Energy


Rated 1 out of 5 stars

Great with a big butt!

A good looking brand with great marketing but the CEO's politics and the companies harrasement if you go into arrears costs them 4 stars. Having pulled funding for GB news the CEO then got into a Twitter spat where he supported radical ideas that are detrimental to our kids, communities and national wellbeing. As a rule communists should be excluded from running national utilities. If you do go into arrears and make timely payments you will receive endless warning letters threatening 'debt collection', which is not a family or community friendly policy. How about keeping politics out of business and not threatening customers who are struggling with a global pandemic. Nowt worse than preachy champagne socialists talking about doing good, when they are as slaved to bonuses and share price as those they oppose.

July 7, 2021
Unprompted review

Reply from Octopus Energy

Hi there,
I hope you are well today and thank you for your feedback! My name is Charlotte and I’m one of the Team Managers based in Brighton
I’m really sorry that we haven’t been able to get this resolved for you. I have messaged you privately to get your information so we can get in contact with you regarding this, as the information provided in your review does not link to any account with us.
Please can you send your full address and a contact email address to our CEO at greg@octopus.energy and I will make sure we get this put right immediately. If there’s anything else I can do to help turn your negative experience into a positive one, please let me know.
Kind regards,
Charlotte
Team Manager

Review of TUI


Rated 3 out of 5 stars

Update on TUI refunds

Having sent a challenging email to TUI I was contacted by the executive office, who have confirmed that refunds are being processed and they ask for our patience. Explaining that vague promises had left many people worried and concerned TUI have addressed this and all customers will be getting an email update (check your spam folder).

I was worried that we may lose or at least have to wait for several months for a refund, not being able to speak to anyone made this worse. Apologies if I have further added to anyones concern, while not knowing can drive us to imagine the worse, it apears that TUI are doing their best in a very difficult situation.

April 16, 2020
Unprompted review