Elizabeth Newton

I have to start with the Pink Agave Restaurant, without doubt the best meal I have ever had. The Papas Con Chirizo was other worldly, incredibly well seasoned just amazing flavours...and yes, I did have 2 servings! The Pescados was cooked to perfection and the Tacos de Chocolate left me wanting more. All the restaurant staff were a delight, but I must give out a big shout out to Amit who was incredibly attentive, I saw him in his morning shift in the galley and his impeccable service never waivered. I take my hat off to whoever the chef was, truly outstanding. I told the manager about my experience and he seemed shocked at my high praise, he will get used to it.

This restaurant was full, totally undersrandable given such quality, great ambience lighting, and the excited chatter from other diners only added to the amazing atmosphere.

My trainers never arrived. They have no contact phone number, and only have a chat system where there is always about 132 prople in front of you.
Done on purpose to make it difficult to complain/get your money back.
But done a Visa dispute with my bank, so got it back that way.

It won't be long until this company go into Administration.

Paid £4 and got no photos out of their machine.
I had to put in a Visa Dispute with my bankers to get my money back.
They make it VERY difficult to get a refund.

Don't use their machines, you've been warned.

Never received my goods, so I called Klarna more than 3 times. On my call on 2nd June I was told I would receive my refund on the 19th June 2025, still haven't received it. Homesdirect365 weeks ago (before I ordered my item) went into Administration and I told Klarna this the day I found out about it (28th May 2025) and even today 23/6/2025 Homesdirect365 is still listed on Klarna!
Let me tell you I was informed today by Klarna customer services that Klarna themselves do not refund you the money, it would be Homesdirect365 who are in Administration, so you won't ever get your money back. Something very fishy!

Klarna should not allow a company that are in Administration to still be listed on their website. Goodness knows how many people Klarna knowingly and obviously quite happily allowed them to lose their hard earned money....knowing what they knew!

I plan to go to the press with my story, as this doesn't sit right with me, and I don't want others losing money. I will be getting the recorded phone calls I made from Klarna, to back up my true story.

I have today contacted my bankers and they have blocked Klarna.
So not another penny will these Pirates get from me.

Good riddance!

Great catalogue, that provide a wide range of products.
Fast delivery.

So glad I opened an account here.

Fantastic company.

Website so straightforward and easy to navigate, for me this is the best website in dealing shares I have seen.
They also have a loyalty bonus which is a great touch.
I spoke to a broker called James today who was so efficient and knew his job well.

I plan to trade with them for many years to come.
Very impressive.

The worst customer service ever.
I spoke with a so called trader today who didn't know the difference between pounds and pence.
The website is archaic and logs you out at critical points of a trade.

From the Receptionist to the rest of the staff I spoke with everyone seems to be working in a daze, paired with a I couldn't care less attitude.

I don't quite know if I am more appalled or feel like laughing.
Such is the shocking service, you just don't know quite how to react.

I couldn't stress this highly enough...
PLACE YOUR MONEY ELSEWHERE.