Review of AJ Bell


Rated 1 out of 5 stars

Avoid At All Costs

The worst customer service ever.
I spoke with a so called trader today who didn't know the difference between pounds and pence.
The website is archaic and logs you out at critical points of a trade.

From the Receptionist to the rest of the staff I spoke with everyone seems to be working in a daze, paired with a I couldn't care less attitude.

I don't quite know if I am more appalled or feel like laughing.
Such is the shocking service, you just don't know quite how to react.

I couldn't stress this highly enough...
PLACE YOUR MONEY ELSEWHERE.

April 14, 2020
Unprompted review

Reply from AJ Bell

We’re sorry to hear that you’re unhappy with the service you’ve received, our customer services team have been trying to get in touch with you to discuss your experience in more detail. Please could you contact them on enquiry@youinvest.co.uk