Putri Wirmaida Claudia

I have my package in one of their package shop delivered but because my Passport is in process (eventough i already showed them the letter from my embassy), they didnt give me my package. The lady said, i should call HERMES, because she cant help me anymore, and when I called HERMES they also cant help me with this. I AM SUPER CONFUSED. Now I am calling my embassy just to finish my passport faster, which is quite annoying. This thing cost my my time and also patience. Even with proof you guys can't help me? that's a very bad way to serve a customer.

I have my package in one of their package shop delivered but because my Passport is in process (eventough i already showed them the letter from my embassy), they didnt give me my package. The lady said, i should call HERMES, because she cant help me anymore, and when I called HERMES they also cant help me with this. I AM SUPER CONFUSED. Now I am calling my embassy just to finish my passport faster, which is quite annoying. This thing cost my my time and also patience. Even with proof you guys can't help me? that's a very bad way to serve a customer.

I have my package in one of their package shop delivered but because my Passport is in process (eventough i already showed them the letter from my embassy), they didnt give me my package. The lady said, i should call HERMES, because she cant help me anymore, and when I called HERMES they also cant help me with this. I AM SUPER CONFUSED. Now I am calling my embassy just to finish my passport faster, which is quite annoying. This thing cost my my time and also patience. Even with proof you guys can't help me? that's a very bad way to serve a customer.

alles top und schnell

I bought an item on 4th March and it was not delivered because of the wrong Address info. And then I changed it in my laptop, submit it and confirm it. The second Delivery was out and it cannot be sent again. When I ask the customer service about my address that they have, she wrote my old Address again eventough I did change it and followed their instruction in detail. Now they ask to update and keep update my address, which everytime i ask a different customer service, something is missing from the address i provided. Now i need to wait again for the third delivery?? I paid a lot of money for my package and I want it so bad! please be more professional and check it again before you send something out. This is 8th April already, and I still havent got my parcel.