MA

Marie-Paule Ahanda

United States

Reviews

Review of Superprof UK

Rated 3 out of 5 stars

The platform is generally working well…

The platform is generally working well but I had an issue that has never been solved when a new client tried to book online sessions. First they were directed to the Nigerian website of Superprof (which I didn’t know existed) and I felt that I was left trying to sort the issue out myself. The IT department was not very responsive and didn’t provide any solution. The client tried again without success and gave up. I have lost two clients that way. So that was disappointing. It would be best if clients could contact the IT dept when they experience issues booking classes.

September 22, 2025

Reply from Superprof UK

Hello,

Thanks for your review.

We're disappointed to hear of your clients' concerns, but rest assured we're always working on improving the site-user experience.

We appreciate you bringing this to our attention here.

Kind regards,
The Superprof Team

Review of Yodel by InPost

Rated 5 out of 5 stars

Excellent delivery service

The delivery was on time and the driver carried all the heavy packages to my door (two flights of states without lift). He was very friendly and professional, excellent service.

February 24, 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Endura

Rated 1 out of 5 stars

Poor service delivery…

I paid extra to have next day delivery and my delivery arrived one day late. I didn’t receive any compensation or excuses for the poor service.

December 21, 2023

Reply from Endura

Hello,

Thank you for taking the time to leave your review.

I am sorry that your delivery arrived late. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam