Avoid! 45 mins late and terrible customer service
Booked the BlaBlaBus from Biarritz Airport to San Sebastián. It arrived at the airport more than 30 minutes late, causing me to miss my connection in San Sebastián. BlaBlaBus agreed they owed me a partial refund but would only issue it as a voucher, which I can't use because I'm already back home in the US. And even if I wasn't, I would not trust them to get me to my destination on time! Avoid!
October 1, 2025
Unprompted review
Reply from BlaBlaCar
Hi. We’re sorry about this situation. So we can investigate further what happened, please contact us from the contact form: https://www.blablacar.co.uk/contact, thank you