United Kingdom
Review of Laithwaites
Some of the wines I like have changed and are not as good as before
Reply from Laithwaites
I am sorry you aren't enjoying the wines from us as much as before. All of our wines are covered by our 100% guarantee so if there's any you want to return and exchange for something else we will happily make the arrangements. You are also welcome to be assigned one of our wine guides who can adapt cases to your taste and style. Thanks, Vicki
Review of Henley Fan Company
I didn’t start very well as delivery was longer than expected you stated next day it actually took 1 week and could of been longer if I hadn’t mailed yourselves the product itself was slightly disappointing as when I put the fan together via the instructions the gap between the blades was terrible and didn’t line up I had to drill out the holes that went over the motor bolts making it larger so the blade would sit flush and still not perfect but certainly a lot better
Reply from Henley Fan Company
Thanks for the feedback. Maybe there was some confusion about the delivery date that we did not make clear. If we have it in stock in our UK warehouse then it is next working day delivery - if not then we state it will be 3-5 working days which is exactly how long it took for your order to be delivered.
I am surprised by your comment on the blades as they are usually the highest quality as we have had very few complaints after selling thousands of this model. We are more than happy to replace them if you would like to call our office to arrange it.
Review of Yodel by InPost
Would never use parcels just sit in depot for days
Reply from Yodel by InPost
Hi there, I understand that the parcel is delayed. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Yodel by InPost
For a start your driver has lied he didn’t leave a card and just left the wine on the step to which it is on video to prove
Reply from Yodel by InPost
Hi there, I understand that your parcel was left outside on doorstep and also left no card with you. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Parcelforce Worldwide
It was informative from start to finish I tracked my item and was delivered on time by a friendly driver who placed the item inside the door as it should be
Review of DPD UK
Review of Wayfair UK
The item I've got is wrong want to send it back but your warehouse insnt sending back you need to sit on phone for hours to your customer service and still no return terrible service even in these times
Reply from Wayfair UK
Hi Dawn,
We are sorry to hear about your experience and we appreciate your feedback.
We can see that your order has since been resolved and if we can be of any further help, please do not hesitate to let us know.
Kindest Regards,
Wayfair UK
Review of Dyson UK
Very easy transaction from start to finish fast delivery and I liked the touch of starting my guarantee for me saving me having to register it
Reply from Dyson UK
We're glad to hear this Dawn. We hope you love your new machine!
