PP

Patricia POCKNELL

United Kingdom

Reviews

Review of Vape Club

Rated 5 out of 5 stars

Excellant service

I placed an order for my son for his vape juices said it could take up to 5 days to arrive. Arrived within 3 days. Used this company before and excellant service highly recommend

September 25, 2025

Reply from Vape Club

Hi Patricia,

Thank you for taking the time out of your day to leave a review for us!

We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!

Thank you so much for letting us know how we're doing, it's genuinely appreciated!

All the best,

Joseph

Review of AIT Home Delivery UK Ltd

Rated 2 out of 5 stars

We had a bed delivered all 4 boxes were…

We had a bed delivered all 4 boxes were severely damaged one of them you could see the velvet of the bed exposedl. They also dropped one box when taking it out if the van. £30 for delivery is terrible. We could tasted the company straight away where we got the bed from and they were so helpful and they took note of the delivery serv8ce or lack of We had. Inwould not use AIT. Also the website show nice vans with the company name.on the side and the van that turned up was a plain white van and looked terrible

January 26, 2025

Reply from AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience

Review of Evri

Rated 1 out of 5 stars

My parcel was left on my doorstep they…

My parcel was left on my doorstep they did not even try my neighbour who was in people are stealing parcels.so should never have been left outside and then have the cheek to say delivered

July 29, 2024

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Nikki

Review of DPD UK

Review of Vape UK

Rated 5 out of 5 stars

I akways used to use vpz to get my sons…

I akways used to use vpz to get my sons juices and they have been out of stock so found your site on google. Excellant service and will continue to order from you

January 16, 2024

Reply from Vape UK

Hi Patricia,

We cannot thank you enough for taking the time to leave us a review and for shopping with us!

Your support means so much to us, and we genuinely appreciate your kind words.

Please do not hesitate to contact us by email at help@vapeuk.co.uk or by phone at 01273 964252 if you have any questions or need assistance.

On behalf of everyone at Vape UK, we send our best regards.

Kind regards,
Liam @ Vape UK

Review of VPZ

Rated 5 out of 5 stars

Excellant product

Always order from vpz always exxcellant service the only downfall this time was i paid 7.99 for a next day delivery wjoch should have been a monday via dpd but did not arrive until a day later so was a bit upset that i was 7.99 out of pocket

March 20, 2023

Reply from VPZ

Hi Patricia,

Thank you so much for taking the time to leave us this 5 star review.

We are so sorry to hear you order wasn't delivered on time. If you could please email support@vpz.co.uk one of our customer service advisors will be able to investigate this further.

Review of VPZ

Rated 5 out of 5 stars

Excellent online and in store experience

Always use this site or the shop in tooting for my sons vape juices. Excellent service as always. They offer great delivery options ie standard post. Also a quicker service and what was great this time due to postal strikes they offered delivery from dpd which I used. Would not shop anywhere else. Well done vpz and as always a big thumbs up to the toting staff always helpful and very polite

October 26, 2022

Reply from VPZ

Hi Patricia,

Thank you so much for taking the time to leave us a 5 star review!

I am so happy to hear what an excellent service you were provided with both online and in our stores. We ar so happy to hear that you enjoy our products and our wide selection of deals.

Review of VPZ

Rated 5 out of 5 stars

Excellent

Always leave a review for this company I order on line for my son but regularly use the shop in tooting to get his vape juices. Great value for money and the staff in the tooting store are really helpful and very polite

July 1, 2022

Reply from VPZ

Hi Patricia.

Thank you for your 5 star review.

It is great to hear you are enjoying both online and instore services. I will be sure to pass on your kind words to our staff members in Tooting.

Review of VPZ

Rated 5 out of 5 stars

Excellent

As always, excellent service and speedy delivery great service online when I can't get to the vpz shop

March 13, 2022

Reply from VPZ

Hi Patricia,

Thank you for leaving us a 5 star review.

Its great to hear how excellent your experience is ordering online!

Review of VPZ

Review of VPZ

Review of VPZ

Review of VPZ

Rated 5 out of 5 stars

This is the second time I have ordered…

This is the second time I have ordered here I normally go to the shop in tooting but due to what's going on using online to order for my son. And once again excellant service juices turned up earlier than I thought. Would also like to say with my experience in the shop the staff are wonderful. Keep well during this time

April 8, 2020
Unprompted review

Review of VPZ