Mark Barnes – Reviews

not very well explained in setting up had a small pot of oil which had leaked out covering it in oil.
Could not get the control panal to tilt up had to get grips to undo the two cap head bolts as could not get the allen key in to loosen.
Once un packed the two support arms kept falling down and made it very dificult to move around.
Otherwise all looks very good .

March 16, 2020

Unprompted review

Reply from JLL Fitness

Mar 16, 2020

Hi Mark,

Thank you for your recent feedback.

We can see that we have had no contact from you regarding the issues you have faced with your purchase.

We will try to contact you to apologise for the inconveniences you seem to have faced when receiving and assembling the product.

All feedback is appreciated and will be taken on board to improve our services and product designs. We do provide an assembly video on our YouTube channel which assists many customers from customer feedback we have.

Again, we apologise for any disappointment caused.

Kind Regards,

Alana
JLL Fitness Ltd.