Maria Foster

Came home from holiday 7pm on Saturday to no broadband. Messaged plusnet support and they replied immediately. They tested the line and found a fault. 10 mins later they replied saying I needed an engineer. Came back with an apt for Monday morning. Engineer arrived at 8am and broadband back up by 10am. Less than 48 hours from reporting to fixing

Fabulous food. My fussy dog eats every scrap. Excellent value for money. Lots of choice. On my 3rd delivery and already received a free gift. Would definitely recommend.

I ordered a personalised wine glass which was broken on delivery. Emailed them and new parcel sent straight away and received today. Unfortunately the postman threw it over my gate despite me being in.again it was broken. I emailed them to advise them it was PO fault and they are sending me another one which will be even more well packaged.
If I could give 10 stars I would.

Wonderful delivery guy. Very friendly and always follows delivery instructions

My 4.5 year old upright vacuum suddenly stopped working and smelled like something had burned out. I rang customer services on Thursday 26th sept. They conducted a video call with me and I had to show various parts of the vacuum. The operator then said it sounds like the motor had burned out and she would order a new one. Confirmation received immediately. An hour later I received an email advising the motor was out of stock and they would replace with a brand new vacuuum. This arrived today! Absolutely fantastic and amazing service

Very quick and easy to choose and book a solo cruise for 2025. Email received when I saved the quote. Easy to book. Excellent service

Annual review for health insurance due. Details sent by email. Rang and spoke to Zoe Finn to discuss options. She was absolutely brilliant and helped me to find the best solution for me. Excellent service . Zoe was very friendly and extremely helpful.
Whole process was quick and concise.
Zoe explained everything really well and confirmed my understanding.
Very pleased with the outcome.
Zoe is a credit to the company.

Recently had a no fault car accident. AA made the experience so easy from start to finish. excellent service. Hire car and repairs all organised quickly and efficiently. Follow up calls made after accident.
1st class service

Absolutely fantastic company from enquiry to finished job.
I was very dubious when I first heard of this company but Holly, who I spoke to and emailed numerous times (sorry Holly) was excellent and put my mind at ease. she replied immediately to queries and is a credit to the company.
Natalie was also very good especially with the change of finance on installation date.
Lee the engineer did an amazing job and was very friendly and personable. He even managed to make a friend of my very shy dog, who sulked after he left!
all in all I would rate this company 11 out of 5 for value, workmanship and overall fantastic customer service.

Marvin was really helpful and pulled my Meter readings within seconds and produced my monthly bill. very efficient

Mary on the help desk was brilliant.... 11 march 1.30 pm. She referred my repair to management and got me booked in for this friday for my boiler repair rather than having to wait over a week. Excellent service.