United Kingdom
Review of Big Motoring World
Good selection of cars but it takes way to long. Been here over 2 5hours and not even close to getting the car
Reply from Big Motoring World
Hi Simon,
We are sorry to hear you had to wait longer than expected during your purchase. I have passed this feedback on to the management team at Cannock to ensure necessary training is carried out so that this is improved going forward.
Kindest Regards,
Big Motoring World
Review of Evri
Whole village not receiving parcels that they say have been delivered. Pictures of delivery being used multiple times - not the parcel and location not in the village. Running joke every day in the village of find the parcel!
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity
Review of Lifestyle Watches
Great customer service. Watch was exactly as described, and in beautiful condition. Speedy response to questions and queries. Flexible and quick to deliver. Delivery made when said it would and beautifully packaged. Would definitely buy from them again.
Reply from Lifestyle Watches
Thanks very much for the kind words Simon!
Review of The Shirt Framing Service
Have to say the service is superb. Website very clear and easy to use. Tesm are attentive and professional in withcommunication. It is speedy. Finished article is excellent.
Review of Appliances Direct
Product arrived broken. Customer service only interested in getting broken one back rather than delivering the purchased product.
Reply from Appliances Direct
Good Morning Simon
Thank you for your review
I am genuinely sorry for the overall experience you have had with us and the condition your Soapstone arrived in.
This is certainly not the experience we expect our customers to have.
I have passed on your comments to the relevant department, so this can be investigated and dealt with internally regarding the concerns raised in your review.
I have investigated this further and can see your Soapstone has been collected, and a replacement has been despatched for delivery tomorrow.
I am genuinely sorry for any inconvenience caused; please let us know if you have any further queries.
Kind Regards
Kimberley
Review of CameraWorld
Package was cheap but after one item wasn’t in stock the comm7nication from the store was terrible.
Reply from CameraWorld
Dear Simon
I'm sorry to hear that we let you down on your order. If you would like to email me directly with more detail so I can follow up I'd be interested to get your email (reviews@cameraworld.co.uk). We're always looking to improve where ever we can and sometimes things slip through the net.
I do appreciate you taking the time to leave us a review (disappointing though it is that we only earned 2 of your stars),
Best regards
Abby
Team CW.
