United Kingdom
Review of APC Overnight
Delivered within the time slot and physically hand over unlike other couriers.
Reply from APC Overnight
Hi,
We’re over the moon with your 5⭐ review—thank you for giving us a great review!
Best,
Jemima
Customer.relations@apc-overnight.com
Review of Culligan Harvey
Richard Goring came to demonstrate the Water Softer.
During this demonstration a full explanation of the water softening process was demonstrated and tested the water and showed the different between the Hard Water and Soft Water
Reply from Culligan Harvey
Dear Charlie
Thank you for your feedback! We're pleased to hear that Richard Goring provided a thorough demonstration of the water softener, explaining the process clearly and showing the difference between hard and soft water.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/
to benefit from our referral program.
Kind regards,
The Harvey Water Softener Team
Review of AMELIORATE Skincare
Easy to order fast delivery. Ordered Saturday delivered Monday on standard delivert
Reply from AMELIORATE Skincare
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Review of DPD UK
Would of help if the driver actually knocked instead of leaving the package out in the sure with frozen Dog food within.
Review of Martins Group
I called the parts departments on 1st April 2025 in the afternoon to get a price for a tyre inflator kit (Solution and Hose) as I had to use the one supplied.
I was shocked when I was told it was £98. After searching shop.nissan.co.uk, I found that the price was £31.12, but it was not in stock.
After a bit of searching, there were numerous different prices from Amazon but all were in the region of£20-£35.
Yeomans Nissan in Basingstoke quoted the same price £31.12 for the kit and was available.
After purchasing the kit on the 2nd of April I went back to the parts department in Winchester to question the difference only to my dismay was then given a price of £45 plus £15 for the hose.
The part I bought was a genuine Nissan part and that included the solution and hose.
I proceeded to go to the sales room and spoke to Mr Richard Green (Sales Manager) after explaining the issue he took my email address so I could respond to him. The email response was sent that afternoon.
The email did not bounce and I have not had a response. I went back to speak to Richard and was told he had been moved to Renault.
After asking to speak to somebody else it was suggested that I email a different sales manager who was overall in charge. When I said I would email the CEO as I had both his business and private email addresses which were easily found, it was suggested that I email the Sales Manager Keith Smart as the CEO would email him, email sent on the 17th April. It is now the 1st of May and still no communication or explanation.
It would appear that the dealership no longer sells new Nissans they are not interested in any form of complaint. I was considering changing my current vehicle to another and not necessarily the same manufacturer. Unfortunately, it won't be with Martins, there are plenty of others around Mercedes and Skoda in Winchester, Hendy in Eastleigh, Yeomans in Basingstoke plus various others.
Maybe the price difference is a markup due to not selling Nissan?
Reply from Martins Group
Hi Charlie,
We appreciate you taking the time to highlight these concerns. It’s disappointing to hear about the difficulties you experienced with pricing information and follow-up communication.
While pricing can vary depending on stock and supplier, clear communication is fundamental, and it’s clear we didn’t meet that standard here. We’re taking steps to improve how we handle enquiries and customer follow-up to prevent similar situations in the future.
Thank you for your past interest in Martins, and we wish you the best with your vehicle choices moving forward.
– Team Martins at Winchester
Review of DJI | Hasselblad UK
Easy to find what I needed and order fast and secure delivery by DPD
Review of Must Have Ideas
Fast efficient service. TheAqua Jet cordless pressure washer is good but not powerful enough to do a patio. Battery life pretty good to.
Review of cottages.com
East to book. And more details about the cottage provided in the portal.
Cannot say anything about the cottage yest as we have not visited
Reply from cottages.com
Hi Charlie, thank you for taking the time to leave a review! We are happy to have had a good experience when making your booking online, we hope that you a lovely time at the property, thanks, Robyn - Cottages.com
Review of ao.com
Review of Butternut Box
The dogs love the food. Customer service if fantastic. When our old girl passed away we received a bouquet of flowers and a card
Review of Heatingoil.co.uk
Review of Daisy Group
Anna quickly resolved the billing issue and kept me informedon its progress
Review of Butternut Box
Sadly our Cocker Spaniel (Bronte) who was nearly 14 passed away last week.
Amending our order was easy and adding our other spaniel who shared the food was easy.
What a lovely surprise to receive some flowers and a card.
It has always been easy to speak to somebody especially what something goes wrong not very often i must add.
That’s what we call excellent customer service.
Thank you Butternut Box
Reply from Butternut Box
Hello Charlie,
Thank you very much for taking the time to leave us your review, especially at this very difficult time.
We can’t put into words how sorry we are to hear about Bronte. We all completely understand the absolute heartbreak it is losing our best friends and want you to know we're here for you if and when you need us.
Thank you so much for your very kind words.
Take care,
Georgina
Customer Love
Review of DPD UK
Review of Shell Energy for Home Customers
Very helpful only waited a couple of minutes befor being transferred to the correct department who handled my question very efficiently
Reply from Shell Energy for Home Customers
Thank you for your fantastic review this afternoon, Charlie. I'm happy to confirm I've located your interaction and shared your lovely feedback with the Web Chat agent you spoke with and their Team Manager! - Sara
Review of Homebase
Orderd click and collect on Thursday and had to pay for £6 delivery to the store said it would be delivered on Saturday. Store said they hadn’t had their DPD delivery that was at 1:30 pm but would let me know when it arrived the Saturdays. It’s now Sunday and still nothing. If it was a free deliver I wouldn’t mind.
Review of eSpares.co.uk
Easy to order standard delivery orders on the 13/7/2020 delivered 15/07/2020
Well packed
Review of BatteryEmpire
Ordering was easy and delivery in a couple of days. Before the battery arrived I realised I had order the wrong one. The return was a simple process by send in a pre paid reruns label with the refund processed the next day.
Just need to order the correct battery
