Scottish client

It has been a delight to deal with this company.From my initial enquiry throughout the office staff have been very helpful and guided us through the process advising on base etc.
The construction chaps arrived on time and couldn't. Have been more pleasant.
We are so pleased with our greenhouse and can’t wait for the weather to cool down to start planting.

I usually rely on Trustpilot before using a new (to me) company .However this time I got caught out.I failed to see that there was a separate site called Garden Express hub where all the complaints were listed. I think this is misleading and all reviews should be together.

Ordered 2 plants on the 6June and they have not arrived.and no evidence of them being ready to dispatch.
My email to them just generated the standard wait and see.Not at all helpful.
Also not helpful that Trustpilot give 2 websights..Most people will only loog at Gardening Express and see reasonably satisfied customers ,whereas the Gardening express hub site shows the true state of affairs and gives a 1 star rating for large numbers of people who have probably lost their money
9th July Update
Plants arrived today.Well packed and in excellent condition.So almost satisfactory outcome just a pity they are not more accurate in their delivery prediction..On this occasion time did matter as the plants were to be part of a community area bein judged.

Previous year I was very pleased with the bulbs
This Year I gave an order for bare root plants.
Very disappointing The plants were very tiny but the ones that were on offer will probably grow but would still have been better buying9cm. Pots else where.The full price roots were a disaster Phlox Hercules £3.46 is unlikely to grow and the Polemonium £ 5.77 tiny and probably dead.
Very disappointing after such a good start.Seems like a victim of their success

Website is good and delivery is pretty good so-one is not left hanging on waiting for weeks.Special offer prices are very good but the quality of the plants can be a bit variable .
I don’t think I have ever lost a plant but sometimes a plant has been sent put too early but I guess it balances out with avery good sized plant.
I will continue to use Gardening Express because many of their competitors have problems like wrong varieties
Or poor packaging etc.

Delivery of cupboard on time as advised.Ryan and Warren notified me30 minutes before arriving and they unloaded quickly and to my desired spot.very friendly service and I have unpacked my furniture and I
Am pleased with it.
Thanks Helen Abell

Really helpful and pleasant delivery serviceDelivered palet right to garage door for me .
I feel the compost was a bit on the light side for a true John Innes no3 .I hadn't really taken onboard that it was for containers. But I have plenty of them to use it up .

I have been using wise/Transferwise for a number of years now and I find it amazing;so quick and the charges are very reasonable .Recently my bank charged £4 to clear a uk cheque here in uk but Wise can have money in Canada in a few hours for less than that .Also I like that the recipients are notified when money arrives and I am kept up todate on the transfer.Great service !

Loxley Colour Lab made me so happy during lockdown providing us with a terrific canvas print and a stunning large print on art paper of my family when we were unable to travel.The Canadian photographer downloaded her images and Loxley couldn’t have been more helpful in advising us on products.We visited the lab and were shown the range of frames and albums etc.The final products arrived in under a week.can’t thank them enough.

What a fool I have been.Should have looked here first.This company has scammed me out of more than £100.It has charged me for more product than I clicked on for ,plus it has charged for an add on I did not ask for
The site allows no review of your order before it takes your money and the company does not answer email cancelling the excess even though order not shipped.
This is thoroughly disreputable behaviour and I will be lodging a dispute with my credit card company
I rate it minus 5 stars

We ordered a vax carpet cleaner advertised on TV.It should have included a free steam floor cleaner.This did not arrive.Ok mistakes happen however the support service has been a total failure.Each time I try to complain I have been put on a chat line queue which lasts for hours.
I have emailed and that resulted in being given a case number but no reply after 5 days.
Phone line similarly non responsive.
If there is a staff shortage how come they can answer the sales line within seconds .Also we have been inundated with email adverts for other Vax products.
I am really not impressed.I also consider the machine extremely plasticy and the guarantee supposedly for 6 years is not going to cover any breakages.
I do not recommend this company
Helen Abell
I have since been able to contact va real person on the chat line .Took more than 45mins but it sounds as if the missing item will be sent on.
I am still not sure the bot reply system is any good as the bot email sounds as if it is replacing the carpet cleaner which is not the issue.
Anyway at least they are trying Thank you. fingers crossed.
November update,The missing item was delivered after my email and an apology given from Nick so all is well that ends well.

To me Transferwise is a modern day miracle.I have used it a number of times now and it just seems to get faster and faster.Gone are the days of standing in a queue at the bank trying to make bank transfers to my husband working overseas.
I love the fact that The recipient is notified on arrival and they can notify me so I am doubly reassured.
The rates are also very competitive.

I have been with Fidelity for a number of years now and find the paperless system works fine for me.The website is fairly easy to get around and I like being able to get instant valuations and compare different investments.
I have used the phone lines too recently and the.The Irish staff are all very helpful and friendly.