Farmer Gracy Reviews 9,792

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the friendly and knowledgeable staff. Consumers appreciate the careful packaging that ensures plants arrive in perfect condition, often describing the experience of opening their orders as a delight. The quality of the plants and bulbs is frequently highlighted, with people reporting that they are healthy, strong, and lead to beautiful displays. People also value the clear instructions and extra touches included with their orders, such as postcards and detailed growing information. The delivery service is generally viewed positively, with many consumers mentioning fast delivery and eco-conscious packaging. While there are some mixed opinions regarding specific orders, the overall sentiment is one of satisfaction and a strong likelihood of repeat purchases.

Based on these reviews

Rated 4 out of 5 stars

Fantastic healthy plants that bring my garden to life with great colours and vibrancy. Cannot recommend this business highly enough. Thank you for the care and attention to detail. Beautifully packed... See more

Rated 4 out of 5 stars

always great size bulbs, at a good price. Only problem is the courier, EVRI. they lose packages and then find them and then deliver them damaged making them a late delivery. The latest box had clearly... See more

Company replied

Rated 4 out of 5 stars

Second order arrived so unpacked bulbs the large bulbs lay them out on planting one was split but as I had removed from packaging don't know which one I still planted but think it might not grow only... See more

Rated 4 out of 5 stars

Excellent packaging, especially of rooted plants. Everything arrived in good condition. Bulbs were fresh and firm. A colour photo on each bag of bulbs would help with the planting, but size, depth... See more

Rated 5 out of 5 stars

Easy to order. Excellent choice of bulbs and plants. Competitive prices ( even better when postage is free!). Order easily tracked. Beautifully packed with added enhancements of attractive postcards i... See more

Rated 5 out of 5 stars

Haven’t planted my bulbs yet but they arrived in well labelled packets with instructions on. Some lovely leaflets with further information on how to look after your flowers and a couple of nice p... See more

Rated 3 out of 5 stars

I have had excellent service and care from Farmer Gracy, however one of this Autumns orders: Narcissus Pheasant Eye had a 1/4 size bulblet as its tenth bulb. A bulb I don't think is big enough to giv... See more

Company replied

Rated 5 out of 5 stars

Great website with beautiful pictures of the flowers available. I Like the fact you can create a wishlist for future purchases. The bulbs I purchased have been delivered timeously and seem large when... See more

Rated 5 out of 5 stars

Lots of info on the website about the bulbs and all aspects of growing, have checked FG youtube videos re ranunculus which have made the planting less daunting! Arrived in time in very sturdy packagin... See more

Rated 5 out of 5 stars

Always buy my bulbs from farmer gracy. They are very well packaged and are lovely quality. The hardest job is deciding which ones to buy as there are so many different types and colours. I just plant... See more

Rated 5 out of 5 stars

Pleased with my order of bare root paeonies. Farmer Gracy always supplies healthy,good quality bare root plants and spring bulbs. The plants and bulbs are always well packaged and most of the material... See more

Rated 5 out of 5 stars

Great quality bulbs and bare roots that grow into the most beautiful displays. Customer service is second to none. Always shop at Farmer Gracy for wide range of reasonably priced spring flowers and pl... See more

Rated 5 out of 5 stars

The company that you have is brilliant, i have a lovely range of bulbs to be planted now and they will look splendid in the garden, They are packaged with great care and they will be ready plant in... See more

Rated 5 out of 5 stars

Don’t expect your order to arrive the next week but just the right time to plant. My order came in perfect condition no mildew on the bulbs or damage to the plants. Looking forward to ordering for spr... See more

Rated 5 out of 5 stars

My banana plant arrived in a ' poor looking state' so I contacted their horticulture specialist to query how it looked. They were very helpful ..and apologetic! They said it may recover, no further... See more

Rated 5 out of 5 stars

Delivery took a bit of time, but the package finally arrived. Everything is well packaged, the plants seem to be of good quality. This site is interesting because you can find unusual varieties.

Rated 5 out of 5 stars

The Farmer Gracy products are top notch. They arrive, always as promised and beautifully packaged. I planted some daffodil bulbs yesterday and they are fantastic, clean, large and healthy. I would... See more

Rated 5 out of 5 stars

I have been ordering plants, bulbs, tubers and corms from FG for several years now. This company provides a wide range of quality products… if there is ever an issue, plants are willingly replac... See more

Rated 5 out of 5 stars

Sturdily packed plants that arrived intact and ready to go, accompanying directions and care. Bulbs large and firm. Fabulous choice online, and a voucher will tempt me to more purchases. Also being ke... See more

Rated 5 out of 5 stars

Good communication. Fast delivery. Probably about the most eco-conscious packaging I’ve ever seen. Love the way you put each bulb’s growing details on each bag. I can’t find anything to fault. Pretty... See more

Rated 3 out of 5 stars

I was really shocked at how small all the bulbs were. I had bought some really inexpensive bulbs from a low cost supermarket & the size difference was incredible, the supermarket bulbs were much bigge... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Farmer Gracy and I will definitely be a regular customer now. From the moment I placed my order I was kept informed of the dispatch date and I had up to date... See more

Rated 5 out of 5 stars

Excellent customer service! it's great to ring and get through quickly to friendly, knowledgeable staff rather than a computer chatbot. I wanted to take advantage of an offer and order alliums early,... See more

Rated 5 out of 5 stars

The bulbs arrived well packed and in perfect condition. I have ordered from Farmer Gracy for years and have always been very pleased with purchases. There is a very big choice and the prices are reas... See more

Rated 5 out of 5 stars

I have used Farmer Gracy on many occasions over the past few years to order plant roots and bulbs for spring and summer planting. All orders have arrived in perfect condition and on time as promised,... See more

Rated 5 out of 5 stars

Good product range, good packaging and so very rarely damaged. Quality and health of plants are excellent. They arrive in good material and well watered. After sales service is excellent. I use Farmer... See more

Rated 5 out of 5 stars

Always such amazing bulbs. Tell my friends it’s the best company for so many different plants. Always packed to perfection and kept informed of delivery. First class company.

Rated 4 out of 5 stars

I enjoyed looking through your website to choose a small selection of bulbs, I have only a few pots to fill. Going to plant the bulbs this weekend, need to read the instructions. Hope they will all lo... See more

Rated 5 out of 5 stars

Highly recommend this company. I live in the uk and have literally filled my garden to the brim with all farmer Gracy unusual bulbs and bareroit plants. Last year I did all the summer and autumn flowe... See more

Rated 5 out of 5 stars

My Experience a. Easy to order b. I had to make a query about my order to which I had a very quick helpful professional response in just a couple of hours c. arrived beautifully wrapped for t... See more

Rated 5 out of 5 stars

I've been buying from Farmer Gracy for about a year and I've never had a problem. The packing is great now in bags. Notification on delivery. pleased with this company

Rated 4 out of 5 stars

Delivery time as indicated. Unfortunately 3 plants where in bad shape, got the money refund for 1 plant. I try to recover the 2 others that where planted,The others of my order are fine and growing.... See more

Rated 5 out of 5 stars

Brilliant excellent quality bulbs and plants received, the best packing of plants and bulbs l have ever received. Cannot wait until spring for the displays

Rated 5 out of 5 stars

Buying from Farmer Gracy is always positive. Good choice, quality and excellent packaging. Oh the little extra touches such as growing instructions are really nice.

Rated 5 out of 5 stars

I love receiving my Farmer Gracy parcel. Always a delight to open, very carefully packed, this time it was tulip bulbs, so had a lovely time putting them in various containers. Cannot wait for sprin... See more

Rated 4 out of 5 stars

Orders arrived on time. They were in good condition and well packed. Clear instructions were provided for planting on attractive cards.

Rated 5 out of 5 stars

Fantastic company to do business with, from ordering to delivery. Informed of order progress in a timely fashion and plants delivered in excellent condition. Plants in the ground and hopefully I w... See more

Rated 4 out of 5 stars

Part of my order was not was I asked for, but Farmer Gracy’s customer service responded immediately to my message informing them, and the correct bulbs were in the post almost immediately. We can all... See more

Rated 5 out of 5 stars

So pleased with my recent purchases. Plants were in very good condition and wrapped really well. Full instructions came with each item. Beautiful, printed cards too. And everything was recyclable. I w... See more

Rated 5 out of 5 stars

The customer service is second to none. The plants are so well packed it is like opening a lovely present when they arrive. If I have a problem it is rectified .For instance I was sending a gift and... See more

Rated 5 out of 5 stars

The plants 🪴 . I ordered have turned up all four plants well boxed and in healthy condition very pleased with them. I was informed on the order and how it was progressing till it arrived we me yes... See more

Rated 5 out of 5 stars

Great service plants ( Popppies ) packed well ample soil to assist in Planting . Instructions easy to follow . Hoping that they bloom really well next year😊

Rated 3 out of 5 stars

Have used this company for years and always had good service. Unfortunately a couple of plants not been so good this time, so hope it's just a hiccup or maybe held up in post.

Company replied

Rated 5 out of 5 stars

Bulbs arrived fairly quickly great condition well packed now all planted and looking forward to a great display

Rated 5 out of 5 stars

Your plants always arrive in excellent condition and beautifully packed, this helps to give them a good start Thank you.

Rated 5 out of 5 stars

It was easy to order and the order arrived at the allotted time it was really well packed. Both the bulbs and plants were in good condition.

Rated 5 out of 5 stars

Excellent! Easy to order the bulbs we wanted, plenty of information and easy purchase and payment. Arrived quickly, well packaged and exactly as described. Also regular information regarding delivery... See more

Rated 5 out of 5 stars

The ordering of the items I wanted was very quick and efficient and the items, when I received them, were first class.

Rated 5 out of 5 stars

Excellent customer support, professional response to queries, website is well presented with a huge selection of top quality plants and bulbs with helpful easy to understand hints around planting a... See more

Rated 5 out of 5 stars

I ordered several times from FG. I received my bulbs beautifully packaged. I really like the paper packaging and the postcards and instructions. The flower bulbs are healthy, strong, and always bloom... See more

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Company details

  1. Garden Center

Written by the company

Buy Flower Bulbs online, direct from our Dutch family farms. We offer UK's biggest ever selection of amazing flower bulbs online, including lots of unique bulb varieties you won’t get anywhere else. We just love being able to provide you with an incred...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Spent a lot with this company

Spent a lot with this company. Delivered in very damaged box and got a refund for a hellebore and a mangave. However the quality of the other plants was poor and they have since died. There are fabulous hellebores in garden centres all over and the ones I had delivered were dreadful, you would never chose them if you were shopping for plants. Learnt my lesson with that. It remains to be seen what the bulbs are like but I am so unhappy and won’t be using this company again

October 3, 2025
Unprompted review
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Rated 3 out of 5 stars

Poor products poor customer service

Poor products poor customer service

October 14, 2025
Unprompted review
Farmer Gracy logo

Reply from Farmer Gracy

Hello,

We're sorry to hear that you've had a poor experience. Our customer care team are always happy to assist, advise and provide solutions where there are any issues. If a matter hasn't been resolved, please get back to us by emailing customercare@farmergracy.com for further assistance.

All the best,
Farmer Gracy Customer Care

Rated 4 out of 5 stars

Stop using evri

Product is good but please stop using evri for delivery as they never get it right. Either the wrong house or hidden away from our main entrance

October 12, 2025
Unprompted review
Farmer Gracy logo

Reply from Farmer Gracy

Hello,

We're sorry to hear that you've had problems with our courier. If ever there are any delivery issues, please get in touch by emailing customercare@farmergracy.com and we will be happy to assist you.

All the best,
Farmer Gracy Customer Care

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Rated 5 out of 5 stars

Worth a look

Found this company whilst browsing. They were offering incentives to order to decided to try. Ordered some tulips, which came with advice on how to plant, and have planted them. Hopefully, the tulips will bloom next spring. I was impressed with the website, and with the help offered.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery ok

Delivery took a bit of time, but the package finally arrived. Everything is well packaged, the plants seem to be of good quality. This site is interesting because you can find unusual varieties.

October 2, 2025
Unprompted review
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Rated 4 out of 5 stars

stop using evri

always great size bulbs, at a good price. Only problem is the courier, EVRI. they lose packages and then find them and then deliver them damaged making them a late delivery. The latest box had clearly been crushed by something, luckily the bulbs were not damaged, but for 5 stars you need to change couriers that will take care of the packages

October 6, 2025
Unprompted review
Farmer Gracy logo

Reply from Farmer Gracy

Hello,

We're sorry to hear that there was a delay to your delivery and the parcel arrived damaged. Please get in touch by emailing customercare@farmergracy.com - we will replace any damaged or missing items and also provide feedback to the courier.

All the best,
Farmer Gracy Customer Care

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Rated 4 out of 5 stars

Good website

I enjoyed looking through your website to choose a small selection of bulbs, I have only a few pots to fill. Going to plant the bulbs this weekend, need to read the instructions. Hope they will all look as good as the photos.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Bare root paeonies and spring bulbs.

Pleased with my order of bare root paeonies. Farmer Gracy always supplies healthy,good quality bare root plants and spring bulbs. The plants and bulbs are always well packaged and most of the materials used in the packaging are biodegradable .

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Choice Great Website

Great website with beautiful pictures of the flowers available. I Like the fact you can create a wishlist for future purchases. The bulbs I purchased have been delivered timeously and seem large when compared to ones in the shops. Can't wait to get them planted and next spring hopefully will have a riot of colour. Will certainly be purchasing again.

September 20, 2025
Unprompted review

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