Robert Crowsley

United Kingdom

Reviews

Review of Electrical Deals Direct

Rated 2 out of 5 stars

Cylinder order

I was told by your office I would get a call from delivery driver 1hr before but go no call so missed delivery, I contacted Gledhill who informed me that your company Electric deals direct had not requested this to them as if you had they would of had on the notes & done it

September 18, 2025
Unprompted review

Reply from Electrical Deals Direct

Good evening Robert.
I'm so sorry for this lack of communication from the delivery driver. Gledhill are correct, there wasn't a specific request for contact prior delivery, as it is our 'default' setting, and so we were surprised and dissapointed to hear it failed on this occasion. (I can promise you that is a very rare occurance)
Could I ask you to confirm if the delivery has now taken place, and all is well with your cylinder?

Review of Yodel by InPost

Rated 1 out of 5 stars

48rs delivery took a week 🤦‍♂️

April 24, 2024

Reply from Yodel by InPost

Hi Robert, I apologise that your parcel was late. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Spares Direct Belfast Ltd

Rated 5 out of 5 stars

Great service

Good communications & delivered within the agreed 2 day I paid extra for
Would recommend this company

January 2, 2024

Reply from Spares Direct Belfast Ltd

Thanks Robert for taking the time to leave us a review

Review of Iexclusive

Review of MoneySuperMarket

Rated 5 out of 5 stars

Car insurance

Got a cheaper price than my renewal

November 11, 2023

Reply from MoneySuperMarket

Hi Robert

Thank you for taking the time to leave us a great review. Helping people save money is what gets us out of bed in the morning and we love to hear that we’ve helped to make a difference. It's great to hear that you were able to make a saving.

We hope to see you again soon for more savings on your bills

Review of Appliances Direct

Rated 3 out of 5 stars

Drivers never phoned me ahead to say…cooker delivery

Drivers never phoned me ahead to say was on way, so I had to rely on the customer calling me after it had been delivered,

July 13, 2020
Unprompted review

Reply from Appliances Direct

Hi Robert
Thank you for your review. I am sorry to hear that you did not receive a pre-call from the drivers, This is not reflective of the usual delivery service and we will look further in for this internally as to why this was not carried out.
I do apologise for the inconvenience this has caused you and thank you for bringing this to our attention.
Kind Regards
Customer Care Team

Review of Kane International

Rated 1 out of 5 stars

Royal Mail didn’t come when said and no…

Royal Mail didn’t come when said and no card left as they never returned my analyser
Poor service no excuses

May 26, 2020
Unprompted review

Reply from Kane International

Hello Robert,

I apologise for you being without your analyser.

I have looked into this – we received your analyser on the 22nd May. We serviced, recertified it and despatched it back to you on the same day.

Royal Mail tried to deliver on the 26th May but the notes on their system said they weren't able to gain access. We have since spoken to you and it seems that this wasn't the case. Thankfully they have now delivered your analyser back to you.

Again, we are sorry that you were without your analyser for such a length of time.

Regards,
Scott

Review of APC Overnight

Rated 4 out of 5 stars

Emailed to say in between 2&4 but came…

Emailed to say in between 2&4 but came earlier at 1 but lucky I was in so not a problem but would they have came back or just left a card

January 30, 2020
Unprompted review

Reply from APC Overnight

Hello Robert

Thank you for the review

I am pleased to hear you were at home we attempted delivery

Chloe
customer.relations@apc-overnight.com