Highly Recommend
Beautiful personalised items, excellent service and very friendly. Would highly recommend. Thanks very much x
May 11, 2021
Unprompted review
Reply from Thoughts and Crosses
Thank you for your kind review Debbie!
DF
Debbie Forsyth
United Kingdom
Reviews
Review of Thoughts and Crosses
Review of M&H Carriers
Absolute nightmare of a company
Absolute nightmare of a company
Lady called Ann has no idea what day of the week it is never mind helping anyone!
Their depot at Abbotswell deals with Yodel deliveries yet when you call they claim they know nothing! Rude and unwilling to help
2 nightmare companies together what more can you say!
You should really just help customers than being aggressive and immature on the phone!
April 15, 2020
Unprompted review
Reply from M&H Carriers
We don't do work for YODEL so the company you need to speak with is Menzies on Abbotswell Road, not M&H Carriers.
Review of Yodel by InPost
Absolute joke of a company
Why do many positive comments?
I ordered my baby a new high chair from Aldi online and Yodel were meant to deliver Saturday however it ended up in Argyll “by mistake”
Tracking and text today to say would be delivered today. Stayed in all day and come 5pm still nothing so checked tracking .. “ sorry we missed you we have carded your delivery and try again tomorrow: 4pm”
No card and did not ring!
So angry .. every time they have something they don’t do it on the day they state! Say they carded and surprisingly haven’t!
Online chat was useless as couldn’t/ wouldn’t hand out the drivers number (which I got last time I had this issue) as the drivers don’t have phones? Pretty sure they do!
April 14, 2020
Unprompted review
Reply from Yodel by InPost
Hi, I would really like to help you with this. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number and a link to the review? Thank you, Yodel Social Media Team.
Review of Furniture123
DO NOT use this company
DO NOT use this company
I ordered something then found it somewhere cheaper so cancelled
They are quick enough to take the deposit from your deposit but not return and claim they have!
Terrible customer service and a shocking response/communication from them when phoned!
EVERYONE BEWARE!
January 29, 2020
Unprompted review
Reply from Furniture123
Hi Debbie,
I am sorry for the issue you have had with your order from start to finish and the inconvenience this must have caused you.
I want to just let you know here we take our complaints/reviews very seriously and now we have your order number I have logged your review against it.
It will be used as feedback in future to help with improving our customer services and developing easier processes and resolutions specifically made with the customer in mind.
I wish to also inform you I have logged your response as further complaint and that you have been heard and acknowledged.
I apologize again for what you have gone through in regards to your item and I hope you have a lovely day.
Kindest Regards
Customer Services