Abi Akisanya-Olabiyi

United Kingdom

Reviews

Review of MyBuilder

Rated 1 out of 5 stars

Same owner different company name

Same owner different company name, Parker plastering Ltd, previously called C&L Domestic Ltd, our garden was done in 2022 by these builders.
The cracks started to appear within 1 year we thought it was just wear and tear so didn't
contact the builder then. unfortunately it is currently falling apart. We tried to call Laura and Craig Parker with no luck. I have attached pictures as evidence. Our garden isn't safe for our young children to play as most of the rendering work is filled with cracks and holes.

April 5, 2023
Unprompted review

Reply from MyBuilder

Hi,

Thank you for drawing our attention to your experience, I'm sorry to hear that you have encountered issues with your project.

We take reports of this nature seriously, and tradespeople on the platform are subject to ongoing monitoring to ensure that when issues of this nature come up, we are able to act swiftly and appropriately.

I'd encourage you to reach out to the tradesperson via our platform, and consider leaving a review for them there. If you contact our customer service team they will be able to provide advice and support regarding options which may be available to you to try to reach a resolution.

Once again, I'm sorry to hear of your experience, and I'd like to stress it doesn't align with our expectations for work completed through the site.

If you'd like to get in touch, you can contact us at info@mybuilder.com.

Kind regards,

Sarah
The MyBuilder Customer Service Team

Review of Patisserie Valerie

Review of UPS

Rated 1 out of 5 stars

It's been 2weeks and I am still waiting for my parcel…

It's been 2weeks and I am still waiting for my parcel. A label was created on the 28/04/23 today the 12/05 and it still hasn't arrived and the item is needed for Sunday the 14th. I tried to call them but couldn't get hold of a human being. I will never use them again and will not recommend to family and friends.

May 12, 2023
Unprompted review

Review of Lighting Legends

Rated 5 out of 5 stars

Amazing lights

Super fast delivery, my garden looks amazing had them put up today. I had purchased 2 15m warm lights and all bulbs worked.

September 11, 2022
Unprompted review

Reply from Lighting Legends

Hi Abi, thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Review of Big Motoring World

Rated 1 out of 5 stars

The worse After sales service team ever

I bought a new car in November 2019, a week after the car was displaying problems with the tyres.

since then still under warranty I have been to Halfords twice and Big Motoring World snodland and still can't been fixed.

my husband and I have spoken to Louisa, Corral, Shanna, Katie in after sales department but they were not helpful as they refused to authorize what Halfords said needed to be done to my car and they still couldn't fix the problem.

it appears that the team is now avoiding our calls, because anytime we call they seem to be unavailable to speak to us and they would not call back

This is still ongoing, and I need to speak to someone higher up. The customer service is extremely poor and I am emotional stressed out, thinking this car could stop anytime while driving with my young children at the backI bought a new car in November 2019, a week after the car was displaying problems with the tyres.

since then still under warranty I have been to Halfords twice and Big Motoring World snodland and still can't been fixed.

my husband and I have spoken to Louisa, Corral, Shanna, Katie in after sales department but they were not helpful as they refused to authorize what Halfords said needed to be done to my car and they still couldn't fix the problem.

it appears that the team is now avoiding our calls, because anytime we call they seem to be unavailable to speak to us and they would not call back

This is still ongoing, and I need to speak to someone higher up. The customer service is extremely poor and I am emotional stressed out, thinking this car could stop anytime while driving with my young children at the back

recent developments - we had a discussion with big motoring world and it was agreed that we should drop the car with them to try and fix it again.

on Saturday the 25/01/20 we dropped the car with them and they gave us a courtesy car, pending the time they fix it.

they also offered us a 3 months extended warranty period (1 Feb - 30apr ) on the condition that I update my review.

January 22, 2020
Unprompted review

Reply from Big Motoring World

Hi Abi,

We're sorry to hear that you have experienced an issue with your vehicle; being the tyre pressure warning light.

We can confirm that our After Sales department has been in contact with you today and have organised for your vehicle to come back into ourselves to be rectified, and whilst being in with us, we will provide you with a courtesy vehicle.

We hope to get your vehicle back to you as swiftly as possible.

Kind regards,
Big Motoring World