Review of MyBuilder


Rated 1 out of 5 stars

Same owner different company name

Same owner different company name, Parker plastering Ltd, previously called C&L Domestic Ltd, our garden was done in 2022 by these builders.
The cracks started to appear within 1 year we thought it was just wear and tear so didn't
contact the builder then. unfortunately it is currently falling apart. We tried to call Laura and Craig Parker with no luck. I have attached pictures as evidence. Our garden isn't safe for our young children to play as most of the rendering work is filled with cracks and holes.

April 5, 2023
Unprompted review

Reply from MyBuilder

Hi,

Thank you for drawing our attention to your experience, I'm sorry to hear that you have encountered issues with your project.

We take reports of this nature seriously, and tradespeople on the platform are subject to ongoing monitoring to ensure that when issues of this nature come up, we are able to act swiftly and appropriately.

I'd encourage you to reach out to the tradesperson via our platform, and consider leaving a review for them there. If you contact our customer service team they will be able to provide advice and support regarding options which may be available to you to try to reach a resolution.

Once again, I'm sorry to hear of your experience, and I'd like to stress it doesn't align with our expectations for work completed through the site.

If you'd like to get in touch, you can contact us at info@mybuilder.com.

Kind regards,

Sarah
The MyBuilder Customer Service Team