United Kingdom
Review of Next
Ordered 2 similar tops one fitted the other was tiny deliver cost me 4.95 then another 2.50 to return because your sizing is so terrible . Unable to get to the store which is why I ordered on line,
Won't use next again
Reply from Next
Hi, I’m really sorry to hear about your experience. We’ve emailed you for some more details so we can contact you to discuss this matter further. We look forward to speaking to you soon.
Review of PAVERS
I asked customer services to contact me via webchat phone and email. Was td three times someone would get back to me. Still waiting 2 months on.
Not the service they used to offer a firm going down hill fast. Will never buy from them again
Reply from PAVERS
Hi Jane,
Thank you for taking the time to write a review. We are very sorry to hear that you have struggled to get through to us. This is of course not our usual standard of service. Unfortunately I cannot see any record of contact. Perhaps there has been a glitch that has prevented your messages from coming through to us. For that we are very sorry.
I have now contacted you via the email address provided when placing the order. If you could please respond directly to the email I have sent I would be more than happy to further assist you.
We would like to sincerely apologise for any disappointment caused.
Kind regards,
Joanna
Review of Tui Group
I am disgusted in Tui. We booked a package holiday in September to get maximum choice at a good price for summer 2020.Thinking paying more to use a company with a good reputation was worth it especially as we are travelling with children. How wrong I was.
Just before christmas tui cancelled our flight an transferred us onto a shorter term holiday but as they had put their prices up by around £1000 they would not refund any of our holiday cost. So a shorter all inclusive holiday has cost us the same price even though two weeks later Tui have dropped their prices on the same holiday so now £300 cheaper than we paid.
It took them weeks to acknowledge my complaint and they have taken the stance that it is not their job to provide an alternative holiday!
I feel that Tui have falsely inflated their prices to avoid refunding the customers who were affected which is an absolute disgrace.
Will never use Tui agsin
