Marcus Baker

Dear Marcus,

Thank you for your kind feedback. We are very happy that you found our service clear and consistent from start to finish, and that the report met your expectations.

If you ever need further support or have additional scans reviewed in the future, please do not hesitate to reach out — we are always here to help.

Sincerely,
The Doctorum Team

Hi Marcus. We are happy you are having a nice experience. Thank you for letting us know about it; we appreciate it. ^Luke

Hi Marcus,

Thank you so much for taking the time to let us know how helpful you found Alex. I’m going to pass your comments on to them, I’m sure you’ll make their day.

Hope you have a great day.

Thank you,

Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team

Thank you, Marcus. We’re delighted to hear the doctor provided excellent care - that means a lot to the team.

Hello Marcus

Thanks for your review and comments which we will pass to our Customer Services Team

From your feedback its obvious that making your claim has left you feeling frustrated and we'd be happy to discuss with you.

If you haven't already done so, please get in touch with our Customer Helpline and one of our advisers will be able to assist.

We're here each weekday between 8.30am and 5.30pm on 0114 250 2000

Best wishes
Julie
.

Hi Marcus,

Thank you for taking the time to share your honest feedback. We're delighted to know how pleased you are with our service and claims process.

We really appreciate any feedback our customers provide, as this enables us to review our products and services and to understand where these can be improved.

Our plans are designed to help you manage the cost of accessing healthcare and as with any insurance there are limitations to the cover our plans provide. We must also ensure our plans are relevant and sustainable.

Our aim is to support our customers with their everyday health costs. We want all our customers to have a policy that works well for them.

There may be an alternative cover that better suits your needs. If you would like any further information regarding this, we have a dedicated team who would be happy to discuss this with you. Our Customer Options team are available between 9am and 6pm Monday to Friday on 0330 102 5335.

Alternatively, you can email them at customeroptions@simplyhealth.co.uk with your names, dates of birth and home postcode.

Thank you again for your feedback.

Charlene
Customer Relations

Love your Simplyhealth plan?

Why not refer friends and family to Simplyhealth using the link below and we’ll send you a £10 voucher as a thank you when they join (and they’ll get one as well!) *Terms and Conditions apply

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Hello,
I’m very sorry, but we have not received your previous emails. We respond to all messages within 24 hours, usually much sooner, and I’ve checked but cannot locate any outstanding correspondence from you.
Please could you contact us directly at support@cazaar.co.uk, and we’ll be more than happy to assist you promptly?
Apologies again for any inconvenience caused, and we look forward to resolving this for you.

Dear Marcus,

Thank you for your wonderful feedback. We're so pleased to hear that your experience has been excellent from start to finish.

Best wishes,
Vista Health

Hi Marcus,

Thank you for the positive feedback and review; this review will be passed on to the team.

Kind Regards,

Dear Marcus Baker,

Thank you for sharing your feedback. We take all concerns seriously and would appreciate additional information to assist you further. Please provide any relevant details or documentation for us to investigate such as your service order number.

Many Thanks
,
Owen