AT

Anna Tatal

Netherlands

Reviews

Review of Remofirst


Rated 2 out of 5 stars

Platform not accessible

Platform not accessible, time over time, having to upload documents again and again, they keep sending me emails without solving anything.

November 12, 2025
Unprompted review

Reply from Remofirst

Hi Anna,

Thank you for sharing your feedback, and I’m sorry to hear about the difficulties you’ve experienced accessing the platform. We understand how disruptive these issues can be, and this is not the level of service we strive to provide.

We are actively working to strengthen our platform, and if you’re open to it, our Support team would appreciate the opportunity to review your case and discuss your experience further. You can reach us at support@remofirst.com, and we will prioritize your request.

Thank you again for bringing this to our attention, your input genuinely helps us improve.

Eleonora

Review of Jysk


Rated 1 out of 5 stars

Scam/estafadores grandes

Había pedido este edredón por Internet y debía recogerlo en la tienda de Jerez de la Frontera. Las medidas eran 200 x 220. Cuando llegué a la tienda, me dieron el artículo sin embalar, dentro de una gran bolsa azul (como un montón grande). Pregunté dónde estaba el embalaje original, pero la cajera me dijo que así era como debía ser. Como era un paquete enorme y había venido en transporte público, me lo llevé tal cual. Fue muy pesado cargar con un paquete tan grande.
Cuando saqué el edredón en casa, salió un pequeño animalito, tenía motitas negras (una especie de pelusas) y había tirones y bucles en el edredón, estaba claro que había sido usado.
Cuando lo puse en la cama (ya era sábado por la noche y el servicio de atención al cliente no estaba disponible, además de que se tarda como mínimo una hora y media en llegar y luego volver), resultó que era de la talla equivocada: el edredón mide 220 x 240 en lugar de 200 x 220.
Estoy realmente furiosa.

I had ordered this comforter online and would pick it up at the store in Jerez de la Frontera. The size was 200x220. When I arrived at the store I was given the item unpackaged in a big blue bag (like a big pile) from the store. I asked where the original packaging was but the cashier said that was how it was supposed to be. Since it was a huge package and I had come by public transportation, I took it that way. Quite a haul with such a large package.
When I took the comforter out at home, a small critter came out of it, there were black speckles (a kind of dust) on it and there were pulls and loops in the comforter, it was clearly used.
When I put it to bed (by now it's Saturday night and customer service is not available, plus it takes an hour and a half minimum to get there and then back again) it turned out to be the wrong size, the comforter is 220x240 instead of 200x220.
I am really furious.

November 8, 2025
Unprompted review

Review of costamedicalservices.com


Rated 1 out of 5 stars

Very bad service receptionist

The receptionist just drones on and has no understanding for you at all. A mistake was made by them with a prescription that was not recognized by several pharmacies. The barcode did not work. To get a new prescription I had to pay another 39 euros for a consultation with the doctor while I had already paid 25 euros for that - not working - prescription. There was no understanding on her part. She said it was the pharmacy's fault, but if several pharmacies can't read the code, that's just very simple, the prescription is no good. It is not the first time I had this problem with this company but it is the last. Also no sense at all in talking to that receptionist again. Who should realize that she has a service profession. Otherwise they better put a robot there, at least then you will know that explaining your side of things is pointless.

October 1, 2025
Unprompted review

Review of Cider


Rated 1 out of 5 stars

Paquete no entregado. Muy mal servicio.

El paquete parece haber sido entregado, pero nadie sabe dónde. Ya se lo hice saber el 2 de enero, pero la única respuesta que recibo es que tardarán entre 3 y 5 días en averiguarlo. Inmediatamente les contesté que no estaba de acuerdo con eso. Ninguna respuesta. Qué mal servicio. Nunca pero nunca más.

January 2, 2025
Unprompted review

Reply from Cider

Sentimos oír que está teniendo problemas con la logística. En los casos en los que aún no has recibido correctamente tu paquete, el servicio de atención al cliente suele tardar un tiempo en llevar a cabo una investigación con tu empresa de logística local. Para ayudarte a resolverlo, no dudes en ponerte en contacto con nosotros en Facebook (@Cider), Instagram (@shopcider/@cidergang)o envíanos un correo electrónico a customer-feedback@shopcider.com 🍎.
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We're sorry to hear you're having problems with logistics. For issues where you have not yet successfully received your parcel, customer service usually takes some time to carry out an investigation with your local logistics company.We hope that we can help you to solve the problem quickly. To help you resolve this issue, please don't hesitate to contact us on Facebook (@Cider), Instagram (@shopcider/@cidergang)or email us at customer-feedback@shopcider.com 🍎

Review of AXA Global Healthcare


Rated 4 out of 5 stars

Great customer service

It depends a little bit on the person who helps you but in general I highly recommend the people working there in customer service and the solutions they provide.

December 26, 2024

Reply from AXA Global Healthcare

We're glad to hear that our team has been able to help you. If there's anything else we can do, please don't hesitate to get in touch.

Thanks

Emma

Review of NLZIET

Review of CV.nl

Review of Bankia


Rated 1 out of 5 stars

Very bad

Very bad, with cheating advertisements that you don't pay commission if you open an account online. Totally lied. I started with MINUS 52 euros. I had to pay 28 euros for the yearly card, and 24 euros for service costs. Which service costs? Incredible, what a bunch of cheaters....

February 4, 2020
Unprompted review

Review of N26


Rated 2 out of 5 stars

chat verliep traag en aan het eind nog…

chat verliep traag en aan het eind nog steeds geen oplossing

December 17, 2019
Unprompted review

Reply from N26

Hey Anna!

N26 operates in five languages: English, German, French, Italian and Spanish. Could you please repeat your review in one of these mentioned languages again? This way you will help us understand from where you disappointment comes. Many thanks in advance!

The customer support within your app will help with all your problems!

Your N26 Social Media Support.