After receiving an invoice with charges…
After receiving an invoice with charges for late payment Thomas Mills was very helpful when I explained we had set up a direct Debit in July which he confirmed. The matter was dealt with promptly and in a very professional manner. He is a credit to your company as I had been on hold for a very long time before being connected to Thomas so to have a friendly and professional person on the end of the phone was refreshing.
September 8, 2020
Unprompted review
Reply from Castle Water
Hello,
Your feedback is important to us. Thank you for leaving Castle Water a 5-star review.
Many thanks,
Lee