Sheila Leighton

Have ordered from Dorwest before. Easy to place the order and pay for goods. Updates available to find out the progress of your item. Packaging good. Great to receive latest catalogue and information sheet on my dogs problem.

Easy to read information which helped me decide whether the cover suited my needs. Form clear and prompts aided a successful completion of the details required.
Simple to set up and paperwork arrived promptly in the post.
First payment made as arranged so all went well.

An excellent call with the member of staff. Having not travelled for may years and having medical conditions I was grateful for the easy way everything was explained. Help and guidance was given when needed and all answers were double checked. We worked steadily through the process and I was pleased that it was all completed successfully. Now looking forward to my trip.

Easy to order and informed of progress to begin with. Due to the delay I had to contact customer service to look into the reason. Very helpful. Liason with DPD from Harringtons staff helped. Just disappointing the whole process took 6 days.

Andrei is an excellent employee. Always very polite and smartly turned out,and delivers on time.
All the information regarding a delivery from DPD is prompt and regularly received, very helpful when expecting a parcel.
First class service

Easy to order. Updates on delivery. Prompt service

Easy to follow website. Good information given about the products available. Telephone option to discuss queries and ask for clarification and advice on best product for your dog. Updates on progress of order and delivery date. Goods well packaged.

I always order by phone and have received excellent customer service. Always a friendly member of staff ready to help and deal with any queries, approx. delivery time etc. Prompt delivery and suitably packaged. Have used this company for many years and would highly recommend.

Another excellent experience in purchasing my chosen item. Ordering was easy and regular updates on how it was progressing, delivery times and carrier information was very helpful. The item was well packed and presented in a box.
I ordered a jug and added an inscription. All perfect. A present for a great friend.

Easy to order. Regular updates on progress and delivery. In fact delivered 2 days early which was perfect as it was a Valentines gift. Thank you

Easy to use website and ordering process. Regular updates on progress of dispatch and delivery.
I ordered a mini engraved mug and am very pleased with it. I have a collection of these with the names of my dogs on past and present which adorn the tree and Christmas but are on show throughout the year.

Easy to order and updated on progress with dispatch etc. Product just what I was looking for.

A very good service. Regular updates on progress. Time of delivery slot given early in the day. Arrived on time. Driver very friendly and courteous. Parcel photographed on doorstep before he departed.

Excellent customer service. Kept fully informed of progress of my order. Well packed packages. Delivery by courier also very good.
Thank you to the team.