Alison

Everything went wrong! From the very start on 7th August when I placed the order for garden furniture.
Since then 2 deliveries have been arranged and each cancelled on the delivery date. There is no customer service, my emails are ignored, telephone calls are simply unanswered or if they are then lies are told. I was offered a refund when I was lucky enough to have an umpteenth call finally answered but this has NOT happened.
I have tried calling for days and days but no luck speaking to anyone yet! Emails again are just ignored.
If anyone is reading this review, please listen, take my advise, DO NOT USE THIS COMPANY!
I have never had the need to write a negative review but this company take it to a whole new level.
They don’t even deserve the 1 star I had to enable me give to write the review.

Our new Evri delivery lady is great! Finally a trustworthy, customer focused and reliable service! I always dreaded to find my parcels were being delivered by Evri but now the service is spot on. Please look after these honest people Evri. She is a credit to your service!!!

Great service as always with DPD (Dawn)
Always professional and friendly.

Our DPD driver Dawn is fabulous. We can always be rest assured our delivery will arrive safely when we are notified Dawn is delivering. She is courteous and always professional. 5 stars for Dawn!

Fabulous shopping experience, I found the exact items I was looking for in 2 separate boutiques. Trouva discounted shipping costs for me too which was a bonus. Will 100% use this site again and would recommend to my friends.

Very helpful lady ‘Janet’ at the till point.