Arrogant customer service!
Arrogant customer service. I wanted to transfer one of the deposits to another course that I had registered on but they said that in their t&c's, i couldn't transfer it. I gave them a screenshot of what I signed up for, which only stated 'non-refundable' and DIDN'T say non-transferable in writing on my invoice!
They have since ignored my reply so I will definitely not be paying the rest towards my courses. Yes, I've lost £150, but no way will I give this rude company anymore of my money.
I've signed up with Heavenly Hair Extensions instead, who are not only polite, but loads cheaper!