Balbir

Good Morning,
Thank you for taking the time to leave a review.
We appreciate your feedback regarding the need to adjust temperature settings for different fabric types.
While this is a feature designed to ensure optimal care for various materials, we understand it may require some adjustment initially.
Please be assured that I have reached out to you directly regarding this to offer any assistance you may need.
Kind regards,

Thank you for your kind words. We are thrilled to hear that you had a positive experience. Your feedback is valuable to us and will be shared with the relevant team.

Hi Balbir,

I am really sorry to hear about your experience.

Having looked at the booking, I can see that you haven't reported us of any issues you experienced during the stay. I would request you to call our customer services or send us an email on "customercare@lastminute.com" and let us know more about the issues you experienced and our Claims team will definitely look into it for you. Please be advised that this can take up to 28 days.

I apologise for any inconvenience caused.


Kind regards,
lastminute.com