JM

John Martinez

Thailand

Reviews

Review of Brille24

Review of EconomyBookings


Rated 1 out of 5 stars

No support from the rental car company directly

I list of flight a connection in London and therefore I called the rental car company directly in Boston and they couldn't help me at all they could do nothing to help me. They couldn't cancel the booking so then I cancelled online through your website and I didn't get a credit for the next booking. This user experience is the worst I have ever had.

March 23, 2024

Reply from EconomyBookings

Dear John,

Thank you for your feedback, and we sincerely apologize for any frustration caused by our cancellation policy.

Please note that according to our policy, if a booking is canceled less than 48 hours before the pickup time, a refund is not provided.

Best regards,
EconomyBookings.com

Review of Homelike


Rated 5 out of 5 stars

The Homelike staff in Cologne called me…

The Homelike staff in Cologne called me at home in Thailand after I submitted a request online - that was a fantastic surprise and really helped everything go faster and smoothly. They then contacted the landlord within a day with my request. That was so efficient and professional. I was very impressed.

September 2, 2019
Unprompted review