United Kingdom
Review of FurnitureWorld
Matt was responsive and helpful from
the moment I first looked at the website. Throughout the entire process he was so helpful.
Reply from FurnitureWorld
Thank you for your lovely feedback. We’re so pleased to hear that Matt was responsive and helpful from the very start and supported you throughout the whole process. We’ll be sure to pass on your kind words to him – he’ll be delighted to know his efforts made such a positive difference.
Review of Thomas Sanderson
Was recommend Thomas Sanderson but my experience has been terrible. The sales person who came mis-sold a window design for one of the two rooms we were having fitted. It was totally unacceptable for the room. Once the installation was completed I asked for a refund. The process has now been going on for two weeks. I have also asked for a call from someone senior in the business and still nothing. Shocking service and will definitely not be using again.
Reply from Thomas Sanderson
Hi
We have sent a request for details so we can locate your account and look into this further for you
Thank you
Shawnee
**Update**
Hi Tim,
We're sorry for the delay in responding to you. Thank you for providing your details and for bringing this matter to our attention.
We acknowledge that your experience has been far from satisfactory, and we deeply regret the inconvenience you have faced.
Upon further review I can see that your complaint has been resolved with our customer care team.
Yasmin
Review of Saxtons
My wife purchased a car recently and three days after we took delivery warning lights came on. I spoke to the service team who booked the car in to be evaluated. Two and half weeks later with the car still being fixed we decide to hand back the car. This is where it went from bad to worse. The final insult was when I went to collect our belongings and was told the car was out for a test drive. They have a very good stock but the personal service isn’t there.
Reply from Saxtons
Good Afternoon,
Thank you for your feedback.
Our Customer Support Team have confirmed that this situation has been resolved and a full refund processed.
Please let us know if there is anything else we can do to improve your experience.
Kind Regards,
Saxton 4x4.
Review of The Tub Company
Richard and the team were excellent the entire way through the process. If you are thinking of buying a tub I would highly recommend them.
Review of Servicing Stop
I have for the last two days been promised a phone call about the service for my car and nothing. There customer service is appalling and I still haven't received a response.
