VA

Vanessa

United Kingdom

Reviews

Review of Vintage Cash Cow


Rated 1 out of 5 stars

I’m really really disappointed- and…

I’m really really disappointed- and think this company is taking g advantage of people.
I sent a mixed box ( as recommended) had watches, cross pens ( brand new in boxes), Rayban sunglasses, vintage toy cars, coins, iPods , silver vines etc etc and they offered me £87 fir the whole lot. 4 of the items alone are worth more than that.
They also took ages to get back to me with the offer.
I’ve asked for the box back - I’d rather give it to charity than line the pockets of Vintage Cash Cow.
Beware if you are going to try them!

March 21, 2025
Unprompted review

Reply from Vintage Cash Cow

Hi Vanessa,

Thank you for taking the time to review our service and to share your feedback with us.

I'm sorry to hear that on this occasion the amount we offered, differed from your expected value. Although, we are delighted to hear that you chose to have your items returned for free, and found a more suitable place for them to be rehomed.

We run a completely no-obligation service, offering free collections and free returns for each customer. We take great pride in our free returns policy, and we would never want any of our customers to accept an offer they are not completely happy with.

We appreciate you trying out our service, even if it wasn't quite right for you.

Best wishes,
Darrell from the Vintage Cash Cow team 💜

Review of The Cosmetic Skin Clinic


Rated 5 out of 5 stars

Lee Garrett- Cosmetic Skin Clinic- Exceptional results

Lee Garrett- Cosmetic Skin Clinic-
Exceptional Care and Unparalleled Results

I am absolutely thrilled with the service and outstanding results I’ve experienced under the care of Lee Garrett.
As an aesthetic practitioner, he truly stands out in his field, combining a deep understanding of the latest techniques with a genuine passion for delivering personalised care.
From the initial consultation to the final follow-up, Lee Garrett has consistently demonstrated a level of professionalism and expertise that is truly impressive.
He has a keen eye for detail, and has tailored treatments that not only met but exceeded my expectations.
Lee Garrett makes clients feel valued and supported throughout their journey. His warm and reassuring demeanor puts even the most anxious individuals at ease, making the entire experience feel both comfortable and enjoyable.
Lee Garrett stays at the forefront of the latest advancements in aesthetics and ensures his clients receive the most innovative treatments available.
If you are seeking an aesthetic practitioner - look no further than Lee Garrett! His skills, combined with his warm and caring approach, makes him truly exceptional!

February 18, 2025
Unprompted review

Reply from The Cosmetic Skin Clinic

Dear Vanessa,

Thank you for taking the time to write us a review. We are delighted to hear that you had a wonderful experience with Lee here at The Cosmetic Skin Clinic and that your treatment results exceeded your expectations. Thank you again for your kind words and for recommending Lee. We hope that you continue to enjoy your results and we're looking forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Review of Crystal Travel


Rated 5 out of 5 stars

Amazing Service and results!

I Have used Crystal Travel twice recently and they have found me great flights and deals - especially John Morris - who was amazing!
Highly recommend using this company - especially for multi flight /destinations.

November 26, 2024
Unprompted review

Reply from Crystal Travel

Dear Passenger,

We sincerely value the time you invested in sharing this wonderful review. We're thrilled to learn about your positive experience with our Travel Advisor.

We fully recognize the importance of delivering exceptional customer service and strive to provide an unmatched experience for all our customers.

Your feedback serves as a motivating factor to consistently uphold our commitment to excellence, surpassing the expectations of our valued customers.

Thank you once again for choosing our services, and we wish you a fantastic day filled with joy and satisfaction.

Best regards,

Team Crystal Travel 🙂

Review of Fitbit


Rated 1 out of 5 stars

CONTINUED APPALLING CUSTOMER SERVICE

CONTINUED APPALLING CUSTOMER SERVICE - still battling with Fitbit after 2 MONTHS to sort out a replacement watch for my Fitbit Versa 3 - which was under warranty and failed after 8 MONTHS!!!!
I have now had multiple conversations with many different people, the wrong replacements sent twice, refurbished ( and NOT WORKING) pebble placements twice and I am STILL without a watch!
They agreed 2.5 weeks ago to give me a full refund - within 2-5 business days via PayPal ....and GUESS WHAT ...yes...I am STILL WAITING!
What on earth has happened to this company - it is beyond bad. If I could give them a MINUS 10 for customer service I would.
Message to FITBIT/GOOGLE - please sort this situation out immediately - I will just continue to call you out on it and out off other customers from dealing with you or buying your merchandise - they will be doing so at their peril. Shocking- truly shocking customer "care"

March 1, 2024
Unprompted review

Review of Fitbit


Rated 1 out of 5 stars

WHATEVER YOU DO …..DO NOT BUY A FITBIT…

WHATEVER YOU DO …..DO NOT BUY A FITBIT WATCH NOW.

My Versa3 packed up within warranty- and to cut a VERY LONG And STRESSFUL story short ….

- I’m on my Third replacement watch
- About to send this back too
- Latest replacement effort was a REFURBISHED (!!!) Versa 4 - pebble only - and wrong colour
- Got Fitbit support team SUPERVISORS involved
-Still can’t sort a replacement
- Now been without a watch for 5 weeks
-Customer service is DISPICABLE
- GOOGLE AND FITBIT should be totally ASHAMED of themselves

BUT - they actually don’t care - if they did they would respond to all these myriad of shocking reviews and sort themselves out.

February 10, 2024
Unprompted review

Review of Fitbit


Rated 1 out of 5 stars

Absolutely shocking customer service…

Absolutely shocking customer service since Google took over.

My Versa 3 stopped working after 9 months and I have been trying to sort replacement out for almost a month now.

Their customer service support is diabolical and littered with incompetence and mistakes.

The Versa 3 is apparently no longer in stock or available so without any consultation they sent me a Versa 4 - which is not a problem- except my 3 was silver and they have sent me a PINK Versa4… which I have told them I DONT WANT!

They won’t send me a silver one until I send this one back and have so far sent me a returns label for the USA instead of the UK and have done this now TWICE.

I have asked to speak to supervisors and like others have been fobbed off and then sent unsatisfactory emails.

I STILL don’t have the correct return label and have been without my watch ( my only watch) for almost 4 weeks now.

In case anyone from Fitbit/Google takes any notice of all these terrible reviews ( they aren’t replying so probably not!) …my case number is # 51865985

To anyone thinking of buying a Fitbit - DONT. I have had one for 9 years and loved it and had great service until Google took them over- now it’s all terrible.
Google you should be totally ashamed of your customer service.

January 31, 2024
Unprompted review

Review of Fruugo UK (GB) - fruugo.co.uk


Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY.
I was sent the wrong goods in September 2023 ( 4 MONTHS AGO) and managed to return them - using full Royal Mail tracking. They have been received in China but I STILL haven't got my £250 refund - not a small amount of money.
Cant get an answer from anyone - and messages keep saying they are dealing with it - which they clearly ARE NOT!
My order was via Black Friday Megastore - Order Number 103671146 - if Fruugo are reading these reviews I suggest someone sorts this immediately - or I will keep posting same awful review.
Thank you

September 11, 2023
Unprompted review

Reply from Fruugo UK (GB) - fruugo.co.uk

Hello,

Thank you for your review.

I am sorry to hear this.

A member of our customer care team will be in contact shortly in order to assist you further.

Please continue to correspond.

Kind regards,

Fruugo Customer Care

Review of Pharmacy Planet

Review of The Cosmetic Skin Clinic


Rated 5 out of 5 stars

Lee Garrett is one of the best cosmetic…

Lee Garrett is one of the best cosmetic geniuses in the business.
I’ve been seeing him. For years and the work he’s done in me has been nothing short of outstanding!
Fabulous manner and care - and great advice over procedures to keep you looking young - but natural!
I’m 61 and look10 years younger thanks to Lee - couldn’t recommend highly enough!

September 7, 2023
Unprompted review

Reply from The Cosmetic Skin Clinic

Dear Vanessa,

Thank you for taking the time to write us a review.

We are delighted to hear that you had a positive experience with Lee Garrett here at The Cosmetic Skin Clinic and that you are happy with your results. Thank you again for your kind words. We hope that you continue to enjoy your results and we're looking forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Review of Selph

Review of Made In Design

Review of Selph

Review of London Theatre Direct

Review of Seedrs


Rated 4 out of 5 stars

Good overall but quite complicated…

Good overall but quite complicated process

November 7, 2019
Unprompted review

Reply from Seedrs

Hi Vanessa,

Thank you for your feedback! We're delighted to have you with us.

We're sorry to hear that our platform is not as intuitive as expected - for any questions, please feel free to reach out to us at support@seedrs.com.

All the best,
The Seedrs Team

Review of The Garrett Clinic

Review of Laundryheap


Rated 5 out of 5 stars

This is a brilliant service

This is a brilliant service - I would recommend to anyone !

August 14, 2019
Unprompted review

Reply from Laundryheap

Hi Vanessa,

Thanks for your review.

We are very happy to know we have met your expectations.

We can't wait to see you again soon!

Best wishes,
Team Laundryheap