The Cosmetic Skin Clinic Reviews 781

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to id... See more

Company replied

Rated 5 out of 5 stars

I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks natural... See more

Company replied

Rated 5 out of 5 stars

Dr Anju Mehta is amazing. I have been suffering with lines around my mouth for a long time. Having tried many different treatments Dr Anju took time to assess me and offered a unique treatment. We car... See more

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Rated 5 out of 5 stars

Racheal is an exceptional practitioner and a real credit to the clinic. She’s always thorough, takes time to listen, and makes sure I feel comfortable and confident every step of the way. As someone... See more

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Company details

  1. Skin Care Clinic
  2. Medical Clinic
  3. Specialized Clinic
  4. Weight Loss Service

About The Cosmetic Skin Clinic

Written by the company

The Cosmetic Skin Clinic is a multi-award winning medical aesthetic clinic, specialising in non-surgical treatments for the face and body. Get in Touch Book a Consultation Call Instagram

The Cosmetic Skin Clinic

Written by the company

Independent and award-winning aesthetics clinic
The Cosmetic Skin Clinic is a leading, independent, multi-award winning medical aesthetics clinic. Founded by Dr Tracy Mountford MBBS MBCAM with over 25 years experience as a cosmetic doctor. With an ethos to offer you the highest quality cosmetic treatments and a five-star customer service in a friendly and relaxed environment. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Specialising in soft, subtle, natural facial rejuvenation and body contouring procedures.
No.1 Ultherapy clinic in the UK for the eighth consecutive year
No.1 CoolSculpting clinic in the UK and Western Europe for six consecutive years
Complimentary CoolSculpting consultations available

Reshape, redefine and re-contour the body non-surgically with little downtime

Complimentary CoolSculpting Consultations

Complimentary CoolSculpting Consultations
We are offering complimentary CoolSculpting consultations. CoolSculpting is a non-surgical fat freezing procedure designed to target stubborn areas of fat, with no pain, little downtime and permanent results. Once the fat cells have gone, they're gone for good! Treatable areas include; the abdomen, flanks, upper arms, bra fat, back fat, inner and outer thigh and even the double chin.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

781 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Hydrafacial & Lasering

I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to identify problem areas for my skin and provide solutions. Thanks to the treatment and her guidance my skin has been looking more hydrated, clearer and has fewer blemishes. I look forward to each session and hope to continue in the future.

October 13, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi Sam,

We're so happy to hear that you are pleased with your treatments and guidance. It's great to know that your skin has improved, and we appreciate your kind words. We look forward to welcoming you back again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I recently had full face rejuvenation…

I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks naturally refreshed and balanced, without looking overdone. She knew exactly what was needed to achieve the best outcome, and the whole process was seamless. I couldn’t recommend her more highly !

October 10, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi Helen,

We're so happy to hear that you are thrilled with your full face rejuvenation! It's wonderful to know that you feel naturally refreshed and balanced. Thank you for sharing your positive experience and high recommendation.

Kind regards,
The Cosmetic Skin Clinic

Rated 1 out of 5 stars

Unresolved treatment issue. Complaint now with ISCAS

I’ve been a client of The Cosmetic Skin Clinic for ten years. When my regular practitioner was on maternity leave, I was treated by another doctor in July 2025. Unfortunately, something went wrong, and my appearance has been negatively affected since. The clinic has not put this right, has refused a refund, and has now withdrawn their previous offer of free corrective treatment.
My formal complaint has been escalated to ISCAS (Independent Sector Complaints Adjudication Service) for independent review. When these issues are resolved, I will update my review accordingly.

July 17, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear LoveToShop,

We’re so sorry to hear that your recent experience wasn’t what you expected, especially after being such a valued patient with us for many years. We completely understand how disappointing and upsetting this must have felt.

After carefully reviewing your case, we found that the treatment was carried out in line with accepted medical practice, though results can naturally vary between practitioners. We’re truly sorry that the outcome left you feeling unhappy.

As a gesture of goodwill, we offered compensation options and fully respect your decision to refer the matter to ISCAS. We’re cooperating with their independent review and want to reassure you that we remain committed to supporting you, and all our patients, with empathy, care and understanding.

If there’s anything more we can do to help, please don’t hesitate to contact our team directly.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Dr Anju Mehta is amazing

Dr Anju Mehta is amazing. I have been suffering with lines around my mouth for a long time. Having tried many different treatments Dr Anju took time to assess me and offered a unique treatment. We carried it out last Friday and although its only 4 days since the procedure I can already see a big difference. The lines are softer and as the next few weeks go by the result will only get better. I highly recommend Dr Anju Mehta and I will be having more treatments with her in the future.

October 10, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi Fiona,

We're so happy to hear that you're seeing positive changes from your treatment! It's wonderful that you feel properly assessed and that the procedure has softened the lines around your mouth. We appreciate your recommendation and look forward to seeing you again.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Rachael is gives amazing care and is such a kind professional

Racheal is an exceptional practitioner and a real credit to the clinic. She’s always thorough, takes time to listen, and makes sure I feel comfortable and confident every step of the way. As someone who can find it difficult meeting new people, I was amazed by how at ease she made me feel. I have complete trust in her expertise and know she always has my best interests in mind. Every visit is a positive experience, and I couldn’t recommend her highly enough.

October 9, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi Leigh,

We're happy to hear that you had such a positive experience! It's wonderful to know that you felt comfortable and confident. We appreciate your kind words and are so glad our practitioner made you feel at ease. Thank you for your high recommendation!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Thank you Rachael!

Truly one of the best decisions I ever made was coming to The Cosmetic Skin Clinic. I had the BBL treatment with Rachael and she was absolutely brilliant. She takes the time to really listen to your concerns and gives you honest and open feedback. She’s goes above and beyond for her patients and I couldn’t recommend her or the clinic more. Truly life changing for me.

October 8, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi Amy,

We're happy to hear that you had such a positive experience with your BBL treatment. It's wonderful to know that you felt listened to and received honest feedback. We appreciate you recommending our services!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Very happy with results

I saw Dr Charlotte Woodward as my face was looking very tired (even though I wasn't...!) and gaunt after the menopause and weight loss. I felt self-conscious and unattractive. A few injections of artfully placed filler later, and I look refreshed; so much so that no one knows I had work done, but people keep complimenting me on looking good, and looking relaxed and well. I am delighted with the natural and rejuvenated result - my face now reflects how I feel inside. Best gift I've ever given myself.
Dr Woodward has a friendly and professional manner, and I'm looking forward to continuing my 'tweakments' journey with her, to maintain this excellent outcome.

August 11, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hello,

We're happy to hear that you're delighted with the outcome and that you feel your appearance now reflects your inner self.

It's wonderful to know that the treatment provided a refreshed and natural result. We appreciate your kind words and look forward to continuing to support you on your journey.

Kind regards,

The Cosmetic Skin Clinic

Rated 2 out of 5 stars
Invited

Excellent care by Dr Mehta, Clinic T&C’s are a big let down

I’ve had the pleasure of being treated by Dr Anju Mehta, and I can confidently say she’s a game-changer in aesthetic medicine.
Her calm, composed demeanour and honesty instantly puts one at ease.
Dr Mehta took the time to understand my goals and tailored the treatment plan with meticulous attention to detail.

I wouldn't be wrong in saying 'Dr Mehta doesn’t just treat faces, she enhances confidence.'
Her ethical approach and commitment to natural results make her a standout in the field.

I wholeheartedly recommend Dr Anju Mehta.

***Updated Review on the Clinic***

After leaving a glowing review for Dr. Mehta, I’m disappointed to now be commenting on the clinic’s terms and conditions. Following my treatment, I was offered 20% off the next session — a generous offer, especially considering the clinic’s premium pricing.

However, I was surprised to learn that the discount is only valid if the next treatment is booked and completed within 30 days. Due to the cost, I’ve opted to have my next treatment elsewhere, though I would genuinely love to return to see Dr. Mehta. Unfortunately, the booking team confirmed that the 20% offer cannot be extended beyond the 30-day window.

It’s disappointing that a clinic of this calibre doesn’t allow for more flexibility, especially considering the recovery time often needed between treatments. I initially chose this clinic believing it prioritised patient care, but this experience has made it feel more like a business-driven approach than a customer-focused one.

Dr. Mehta and the nursing team provided excellent care, and I’m grateful for that. However, the clinic’s policies don’t reflect the same level of compassion and professionalism.

Sadly, I would hesitate to recommend the clinic to family and friends based on this experience.

September 4, 2025
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Reply from The Cosmetic Skin Clinic

Dear NK,

Thank you for updating your review and sharing your experience with us. It’s wonderful to hear such kind words about Dr Mehta, and to know you felt supported, confident, and cared for throughout your treatment.

We are genuinely sorry that our promotional terms left you feeling disappointed. These are designed to ensure consistency for all patients, but we completely understand how they can feel restrictive, especially when treatment timelines or recovery needs vary. Your feedback has been shared with our management team for careful review.

At The Cosmetic Skin Clinic, we are committed to ensuring every patient feels valued and supported at every stage of their journey. We sincerely hope this experience won’t deter you from returning, as we would be delighted to welcome you back and provide the exceptional care you deserve.

If there’s anything we can do in the meantime to support you, please don’t hesitate to reach out.

Kind regards,

The Cosmetic Skin Clinic

Rated 5 out of 5 stars
Invited

Highly recommended

I’ve been seeing Dr Martins for many years. She is very attentive and listens to your needs and concerns. I’m completely relaxed with her and she is a total professional. She will suggest treatments she thinks maybe suitable but never makes you feel pressured to do it. Very highly recommended.

July 24, 2025
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Reply from The Cosmetic Skin Clinic

Hi Lesley,

We're happy to hear that you've had such positive experiences over the years. It's wonderful knowing you feel heard and comfortable. We appreciate you recommending our services and look forward to welcoming you back again soon.

Kind regards,

The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I would leave 10 stars for Dr Mehta if…

I would leave 10 stars for Dr Mehta if I could. Professional and super knowledgeable she has transformed the way that I look after my ageing skin. Dr Mehta has a kind, gentle and precise way, which makes me feel totally confident in her practice. Honesty in aesthetics is so important and I feel that the clinic and Dr Mehta in particular deliver that. I have been a client at Stoke Poges for over ten years and hope to visit for 10 more!

July 3, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Jacqueline,

We're happy to hear that you've had such a positive experience with Dr Mehta! It's wonderful to know that you feel confident in the care you receive and that our approach to aesthetics resonates with you. Thank you for your kind words and continued patronage.

We look forward to welcoming you back soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Looked refreshed

Stress and menopause have wreaked havoc with my face. Dr Victoria Manning came to the rescue! I needed temple filler to eradicate the 'peanut' look which evened out my face shape. I had Profhilo structura to fill in the reduced fat pads, as I didn't want the puffer face that filler gives. Botox was used to provide me with a natural looking brow lift, lift the sides of my mouth (to make me look less sad), and to smooth the appearance of the 'orange peel' look on my chin. The overall look is a refresh and I was asked recently how my skin looked so good! I'm having a peel after the summer, so I'll report back with the results then.

June 25, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear J L,

We're happy to hear that the treatments addressed your concerns regarding the effects of stress and menopause. It's great to know you're pleased with the natural, refreshed results and have received compliments on your skin.

We appreciate you sharing your experience and look forward to welcoming you back soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars
Invited

Marie did some treatment for me

Marie did some treatment for me. She is incredibly knowledgeable and exceptional in the work she does. I would definitely recommend you go and see her for all your skin concerns.

Marie is very welcoming and extremely calm and caring in her work.

Mr Nick H

February 5, 2025
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Reply from The Cosmetic Skin Clinic

Dear Mr Nick H,

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with Marie. Her knowledge, calm approach, and dedication to patient care truly make her an asset to our team. We’re so pleased she was able to support you, and we greatly appreciate your recommendation!

Kind regards,
The Cosmetic Skin Clinic

Rated 2 out of 5 stars

Expensive and uneffective

The staff were charming but the results minimal. On Dec 13th 2024 I had Cool sculpt mini under my neck and Ultherapy on my lower face. I had a 6 week and a 3 month follow up where 'subtle' effects were claimed, however I can see no visible difference to my face. The ultherapy was painful, expensive and ineffective on me. The Cool sculpt hurt a bit but didn't really work, some photo angles showed marginal improvement to fatty tissue.

December 13, 2024
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Kate,

Thank you for your review. We’re sorry to hear that your experience did not meet your expectations. Please rest assured a member of our team will be in touch with you to discuss this further.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

My positive sunny self has returned, and it is all thanks to Tara, her light touch and experienced eye

Having been ill for several years, in 2024 I hit menopause, had major surgery, lost four stone and gained two autoimmune diseases - my confidence was non-existent. My skin was pale, sagging and thin, I had developed papulopustular rosacea. My outward appearance reflected my inner ill health, and I had utterly lost my glow.

Realising I needed to do something to restore my confidence, in January I phoned The Cosmetic Skin Clinic in Buckinghamshire. It was the best phone call I have ever made. Within a couple of days, I met with Tara for a consultation. I described how I looked like “Deputy Dog”, no longer went out and felt completely unlike my former self. I showed her a photo of how I looked only a few years before and explained I didn’t want to change my face, I just wanted to look rejuvenated, still my face, but revitalised.

Meeting with Tara is a mood and life boosting experience. She fizzes with energy, has such enthusiasm for her work and oozes confidence in her abilities. Tara explained the issues as she saw them, the remedies that a course of treatments would offer and recognised my desire to look natural, just refreshed, which turns out to be Tara’s specialist area.

Tara was honest about the results she thought could be achieved and was careful to manage my expectations, I had a lot of skin on my cheeks that had lost elasticity and was never going to completely revert to a snatched jawline. By the end of the consultation, we had agreed a plan of action.

It's now the beginning of April, and to say that my face has been transformed is an understatement. I look more like "me" than I have for over 5 years. My skin glows, it is thick and bouncy, it is no longer dull and drooping. I have colour in my cheeks. The crepey texture has disappeared, the rosacea is under control, and my jowls are almost eradicated. But most of all, I have my confidence and energy back.
My positive sunny self has returned, and while the entire team give such a warm welcome, are totally professional and make every visit something to look forward to, it is especially thanks to Tara, her light touch and experienced eye. I am so grateful to her, I have been restored.

April 1, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Natalie,

Thank you so much for taking the time to share your deeply personal and inspiring journey! Your words mean the world to us, and we’re incredibly moved by the transformation you’ve experienced, both inside and out.

At The Cosmetic Skin Clinic, we believe in the power of subtle, natural results that help restore not just appearance, but also self-confidence and a sense of well-being. Tara embodies this philosophy completely. Her light touch, artistic eye, and genuine empathy make her a truly special practitioner, and we’re so proud to have her as part of our team.

We’re absolutely thrilled to hear how much of a difference your treatments have made, from the visible improvements in your skin to the return of your confidence and “sunny self.” That is exactly why we do what we do.

Thank you again for your trust, your courage in sharing your experience, and your kind words about Tara and the rest of our team. We look forward to continuing this journey with you!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Lee Garrett

I have been a client of Lee Garret for over 15 years and cannot recommend him highly enough.
He’s not only incredibly skilled and knowledgeable but also has a warm and welcoming approach and immediately put you at ease. His attention to details and commitment to achieve natural results are unmatched.
What sets Lee apart is genuine care for his clients; he takes time to listen to your concerns and thoroughly explains procedures and ensure you feel confortable every step of the way. I always leave feeling confident.
If you are looking for the best cosmetic nurse in the industry, look no further, LEE GARRETT IS THE BEST!!!!

March 24, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Barbara,

Thank you so much for your wonderful review and for being a loyal patient for over 15 years. We’re incredibly proud to have Lee Garrett as part of our team, his skill, dedication, and genuine care for his patients truly set him apart. It's always our goal to ensure every patient feels comfortable, informed, and confident, and we're so pleased to hear that your experiences reflect that.

We truly appreciate your kind words and ongoing support!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Lee has always provided top notch…

Lee has always provided top notch advice and treatments. His calm and gentle approach is incredibly reassuring, and being available for advice on after treatment sets him apart from the rest. I wouldn’t use anyone else!!!!

March 21, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi,

Thank you for your lovely review! We're so pleased to hear how much you value Lee’s expert advice, gentle approach, and ongoing support. His dedication to patient care truly sets him apart, and we’re delighted you've had such a positive experience. We look forward to welcoming you back soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Exceptional!

I’ve been seeing Lee Garrett for over 15 years. He’s an incredibly talented practitioner and a genuinely kind, caring person. Lee takes great pride in his work, and the results truly speak for themselves. He stays up to date with the latest techniques and technologies—it’s clear that his work is also his passion. I couldn’t recommend Lee more highly.

March 22, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hello,

Thank you so much for your kind and thoughtful review! We’re truly grateful for your loyalty over the past 15 years. It’s wonderful to hear how much you value Lee’s expertise, dedication, and the personal care he brings to every appointment. His passion for delivering outstanding results using the latest techniques is something we’re very proud of. We're so pleased you’ve had such consistently positive experiences, and we look forward to welcoming you for many more in the future!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Fantastic

I had my very first treatment with Lee several years ago and I wouldn't go to anyone else. He's fantastic.

March 13, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Jonathon,

Thank you for your lovely review! We're so glad to hear you've had such a great experience with Lee over the years. We really appreciate your trust and look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I am recovering from cancer and after…

I am recovering from cancer and after moping for 2 years went back to see Lee. He was so welcoming and kind and even before recommending treatments spoke to me at length, even boosting my morale!.
He suggested light Botox and Moxi as being the most suitable for me at this time and after answering my endless questions I went ahead with the treatment and I am very happy with the results. .I can already see an improvement .He is is the best!

March 11, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Yvonne,

Thank you so much for your kind words! We're truly touched that you chose to return to us during such an important time in your recovery. Lee is deeply committed to supporting his patients with care, compassion, and expert guidance. We're so pleased you're happy with your results and feeling uplifted, it's a privilege to be part of your journey. Wishing you continued strength and wellness!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I recently had some Profhilo and Botox…

I recently had some Profhilo and Botox with Lee Garratt, I have been seeing Lee for many years and recommend all of my friends to him because apart from him being a throughly lovely man, he has a fabulous eye for knowing exactly what treatment you need to look your best self. He champions the natural look, he is incredibly knowledgable and will talk you through reasons why a certain treatment will be good or unnecessary for you. I am moving abroad but will fly back to see him because he really is the best also his little black book of contacts is second to none!

March 5, 2025
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Nicola,

Thank you for your kind words and continued trust in Lee over the years! We're so pleased to hear how much you value his honest advice, natural results, and personal approach. It means a lot that you would travel back to see him, what a wonderful compliment. Wishing you all the best with your move, and we look forward to welcoming you again soon!

Kind regards,
The Cosmetic Skin Clinic

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