United Kingdom
Review of JPen Medical
Very happy an engineer appointment was at our convenience suitable time, being GP Surgery
afternoon appoints are suitable for us as not too busy.
Engineer was on time and very friendly.
Reply from JPen Medical
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Review of Alexandra
Price and availability of items and very good service which we had
Reply from Alexandra
Good Afternoon Jai,
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and custom. We are glad to hear you have had a positive experience ordering with us.
Kind regards,
Alexandra Customer Service
Review of Williams Medical
The delivery was prompt, and all requested items were delivered.
The only thing I would like to mention is the invoices were sent with the delivery note instead of sending the invoices to e by email. As some of the deliveries were at different site of our surgeries we sometime don't get the invoices till late or goes missing. We will appreciate if the invoices gets email to us for all sites
orders.
Reply from Williams Medical
Good morning Vicky,
Thank you for completing our Trust pilot review and giving us a five star rating. Thank you also for your feedback regarding your invoices, this has allowed me to investigate the matter for you.
I've spoken to our administrators this morning and they have rectified the issue by making immediate changes to your account, and will ensure that any further orders you place with us, will have the invoice sent directly to the (email billing address) on the account. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Care Manager
Review of Alexandra
Reply from Alexandra
Good morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and custom and are glad you are happy with the prompt delivery of your order.
Kind regards,
Alexandra Customer Service
Review of Currys
One of the staff came very soon to attend to me and helped me take the microwave I was buying to the checkout counter.
The cashier was helpful as well explaining in details if I buy the 3 year insurance which I thought was very helpful.
Review of Alexandra
Reply from Alexandra
Dear Customer,
Thank you for taking the time to provide us with a review. We are delighted to see that you've given a 5 star rating, and thank you for your comments. Your custom is really appreciated.
Many thanks,
Alexandra Customer Service
Review of Williams Medical
Very prompt service. We ordered most of items related to flu injections and was delivered on time which was very much appreciated. also kept me informed about the delivery date
Reply from Williams Medical
Thank you Jai Medical Centre for your lovely review. Please feel free to let us know how we could have received 5-stars from you.
Review of Castle Water
Staff very pleasant and helpful, query dealt efficiently
Reply from Castle Water
Hello,
Your feedback is greatly appreciated. Thank you for leaving Castle Water a 5-star review.
Many thanks,
Lee
Review of Exchange Utility
Your colleague Mark has been very patient and helpful. Explained everything clearly, and has followed up as well.
Reply from Exchange Utility
Hi,
Thanks for your review!
We've always found that avoiding jargon and breaking down complicated processes is the best way to help our customers make the right choices for their businesses. We're glad to hear that Mark was able to help, and we look forward to working with you again in the future.
Kind regards,
The Exchange Utility Team
