United Kingdom
Review of Kukri Sports
Supplier of England kit: The E dropped of my England tee after one wear & a very careful cold wash. The kit hoodie only came in unisex so the very smallest swamped me. They told me it was a size 8 equivalent😂 I work in sports retail, it was more a uk 14/16. Disappointing ☹️
Review of InPost UK
Reply from InPost UK
Bird, thank you for the 5-star rating! We're delighted you find our service easy to use. 😊
Review of InPost UK
Reply from InPost UK
Bird, thank you for the 5-star rating! We're glad our communication made it easy for you to use our services.
Review of Yodel by InPost
My package arrived open. The plastic bag had clearly been cut open with a knife. Luckily the contents weren’t damaged.
Reply from Yodel by InPost
Hi Bird,
We sincerely apologise for the condition in which your package arrived. It is completely unacceptable that the plastic bag had been cut open with a knife, and we deeply regret any frustration and distress this may have caused you. We are relieved to hear that the contents were not damaged.
Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.
Trust Pilot Dispositions: Damaged parcels
Review of Quiz
Really happy with my purchase. Unwanted items were easy to return and refund issued quickly.
Reply from Quiz
Hey There! Thank you so much for your kind review! We're thrilled to hear that you're happy with your purchase and that the return process was smooth. We always aim to make things as easy as possible for our customers, and it's great to know we met your expectations. If you need anything else, feel free to reach out—we're here to help🙂️ ~ Bayaz
Review of Jet2holidays
Review of Julian Charles Home
Review of Pink Boutique
Paid for next day delivery… came 4 days late so I paid extra for a service that I didn’t get. Sent an email to customer services but didn’t get a reply. Order came too late for the party I needed it for yet I’m still expected to pay for its return. Not impressed & won’t be buying again.
Reply from Pink Boutique
Hi Carol. Thank you for your review.
I can see you placed your order after our next day delivery cut off time, which is before 4pm Monday-Thursday. Your order was placed Friday 15th December at 4:07pm.
Our team did dispatch and deliver this according to the method selected.
I am struggling to find any emails or contact from yourself, so if you would like to discuss this further, please pop us an email or a phone call.
TEAM PB xx
Review of VINVM
Arrived very quickly & well packaged. Very pleased.😁
Review of UGG
Great product & great service.
Love my new UGG snow boots. First ones were too small but exchanging for a bigger size was quick & hassle free.
Review of Yodel by InPost
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Chase
So easy to use. 1% cash back on spending. Round up account with extra interest. Very easy to contact if you need to talk to a real person. Decent interest rates. Only downside I found was trying to pay a chq in. Very happy otherwise.
Reply from Chase
Thanks for your review and feedback!
Review of UPS UK
Not delivered when it was supposed to be with no updates.
Reply from UPS UK
Hi Bird, we are sorry to read that you did not receive any update about the status of your parcel. Please contact us at uktrustpilot@ups.com. We'll make sure to check on this. - Fernando
Review of Hoopers
Despite the store being very quiet no one in ladies wear bothered to offer any assistance. The 'assistant' in LK Bennett could even be bothered to look up and acknowledge us. Very disappointing.
Review of Ax Paris
Disappointing that you don’t cater for smaller sizes across the range. Loved the dress but size 8 was just too big and no size 6 available. Love some of the clothes but without free returns, I would be reluctant to order again.
Review of Jet2holidays
Really very happy with Jet2holidays, From start to finish everything was very smooth. The app made it so easy even with ever changing covid procedures. We were constantly prompted and given links to the next step to take. Downloading boarding passes was so easy and made check in very fast & simple. Hotel (Vital Class, Lanzarote) was great value for money. Overall very pleased and would use again.
Review of Halfords Retail
Tbh I was bowled over by how helpful Tom at Halfords in Congleton was. I didn't have clue what water coolant I needed but he was so informative without being patronising. Really good customer service which is so rare these days. I will certainly recommend.
Reply from Halfords Retail
Hi there,
Thanks for taking the time to leave a review for us here.
We're so pleased to hear about your positive experience with Tom at our Congleton store recently and the advice he provided regarding water coolant.
We've logged your feedback here and also forwarded this onto Tom directly to be aware of!
We hope you have a great day and hope to see you again soon.
Kind Regards,
Gemma.
Review of Evri
I just wanted to correct the delivery detail as I can see that they are incorrect but it's just impossible to do that. You cannot communicate with anyone :(
Review of Green Star Energy
Had some queries. Took me ages to get through, then couldn’t speak to anyone who (with no disrespect) understood what I was talking about. Language difficulties😔
Reply from Green Star Energy
Hi Brad,
Really sorry to read that you have experienced some issues with ourselves.
Please contact us on Facebook/Twitter/WhatsApp and supply your full name, first line of address and postcode and your email address.
This will allow me to locate and access the account and find you the best resolution we can.
Thanks, David.
