Hayley Regan

Good morning,

We are very sorry that you found our service below your expectations.

We remind you that our customers' experience is very important to us, and that is why we have investigated your case.

The refund has already been processed and will be issued in the coming days.

We have also taken your comments into account and forwarded them to the appropriate department to continuously improve and take action to enhance the quality of our service.

Please apologize for any inconvenience.

Regards

Hi Hayley,

Thank you for your kind review.

We’re glad to hear the step-by-step process made it easy to personalise and order your gift. We hope your friend enjoys receiving it just as much as you enjoyed creating it.

We appreciate your support and look forward to assisting you again.

Kind regards,
Michail
Flightgift Team

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Hello Hayley,

Thank you for leaving a review, we really appreciate your feedback.

We're really sorry to hear you didn't enjoy your recipes. At HelloFresh, we work hard to put together a great range of recipes for our customers. This includes Calorie Smart, Quick and Easy, Veggie, Premium and more. We understand that not every recipe is to everyone's tastes and the Recipe Development Team is always keen to take on customers' comments. Currently they use the data we receive when customers rate our recipes to shape the meals we send out, we'd encourage you to rate your weekly recipes, so our team can work on improving the recipes in a way you'd like to see them change.

To ensure a resolution for the issues you've experienced with your meal selection, we kindly ask you to get in touch with our Customer Care Team. You can reach them by following this link to our contact options: https://www.hellofresh.co.uk/contact-page/ They are ready to assist you with any concerns regarding your account or deliveries.

Kind regards,
Dijana
The HelloFresh Team

Hi Hayley​,

Thanks so much for your review!
We are so happy to hear that you are loving our leggings range 😍🙌
We really appreciate your support.

Have a great day!
Team Ryderwear 😊

We’re so glad you’re happy with your experience shopping with us.
Glad to assist, hope to see you shopping with us again soon. Have a great day Anne