Karen Lippitt
United Kingdom
Reviews
Review of Hug Rug
Review of Opulnails
Bitterly disappointed
The order took a while to arrive. The Neil’s look lovely and the packaging is good but that’s as good as it gets ! The instructions refer to nail glue and there is nothing to advise how to get the glue pads off the backing. I ended up with glue pads which curled up or tore before they got anywhere near my nails. He nail file provided is useless. A complete waste of money
October 16, 2025
Unprompted review
Review of Freddie's Flowers
A great company
A great company is when they get things wrong and put them right. The customer service is second to none
July 26, 2025
Unprompted review
Reply from Freddie's Flowers
We appreciate you taking the time to leave us these kind words, Karen!
We're so glad to hear that your experience with our customer service team has been second to none. While we know that things aren't always perfect, we certainly strive for it, and when things go wrong we always want to put them right where we can!
Thank you again for this wonderful review!
Review of IL MAKIAGE New York
Great product
Really love the way the foundation goes on and stays on and the concealer is fab
July 23, 2025
Review of Edgard & Cooper
Great product bad packaging
My dogs love your products but I don't love the amount of packaging you use. A box within a box containing the sealed bags. It really is a box too many and such a terrible waste.
July 4, 2025
Review of Animal Friends Insurance
Reply from Animal Friends Insurance
Hi Karen,
We are so pleased to hear that we have been able to help, thank you for taking the time to leave a review.
All the best,
Becky - Animal Friends Insurance
Review of The Cornish Seaweed Bath Company
The packaging and smell are lovely but…
The packaging and smell are lovely but I just can't get the shampoo to lather. I have made certain my hair is really, really wet but I have to use multiple pumps to get any sort of lather at all which will make it expensive.
January 20, 2025
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Karen,
Thank you so much for your feedback, we appreciate this.
Our shampoo can sometimes lather less than shampoos that contain Sulphates, (harsh cleansers that can also be naturally derived) however, as the scalp function increases during this transition phase, the lathering may increase, although we recommend not getting too attached to the lathering and rather go by how your hair and scalp feel.
We generally recommend using approximately four pumps of the products, and you can add a little more water to your hair once you have begun to massage the shampoo in. Sometimes, double washing helps too -- 4 pumps on the first wash followed by another 3-4 pumps on the second wash. After a couple more washes in, you'll find that you won't need to wash more often. :)
Lather is a result of excess surfactant (oils consume surfactants), this is why sulphate-based shampoos are generally too strong for the hair and scalp. Shampoo is a fine balance between cleansing while not damaging hair and scalp. This is why we use much gentler, scalp friendly, plant-based surfactants.
Additionally, our blog about the detox process might also be helpful?
https://cornishseaweedbath.co.uk/blogs/blog/transitioning-to-a-natural-shampoo-the-detox-process
However, of course, we do understand that you may prefer not to persevere with our haircare and this is why we offer our 60 day refund policy, so if you prefer, we will of course refund you, just send us an email at hello@cornishseaweedbath.co.uk and we will process this for you.
Best wishes
The CSBCo. Team
Review of Newprioryvets
Great treatment. Appalling service
The treatment my dog got from the various vets who treated her during her emergency admission were outstanding. She was rushed into hospital last weekend and I paid the bill of just over £3,000 before she came home. Clearly it was not easy to find this sort of money unexpectedly just after Christmas. New Priory now tell me they will take three to four weeks to send the claim to my insurance company because they are so busy!! This is completely unacceptable. If they can't cope then they should employ more staff! I am now left thousands of pounds out of pocket because of their failings.
January 6, 2025
Unprompted review
Reply from Newprioryvets
Dear Karen, We take customer feedback very seriously and we are sorry that you are dissatisfied with any aspect of our services. We ask any client with concerns relating to the treatment of their pet to contact us directly via email feedback@new-priory.com. We normally give a 3-4 week processing time for insurance claims as a maximum. However, we are generally processing them a lot quicker than this. Please do get in touch and we can update you on the status of your insurance claim.
Review of Animal Friends Insurance
Reply from Animal Friends Insurance
Good Afternoon Karen,
Thank you for taking the time to leave a review.
We're so pleased to know that you have had a positive experience with us.
If you ever need any assistance in the future, please do not hesitate to contact us.
Kind Regards,
Emma - Animal Friends Insurance
Review of Edgard & Cooper
Reply from Edgard & Cooper
Hello Karen 👋
We appreciate your positive feedback! It's wonderful to hear that you're happy with the dental sticks for your older dog. We're glad they're a good fit for his needs.🤗
Kind regards,
Eana from Edgard & Cooper
Review of Deliveroo
Rubbish!
BIG sign on door saying "Please leave order on doorstep" along with delivery number, they banged on door and were about to walk off with food if I hadn't got out the bath. I have reactive dogs here - i do it for a reason - he also left the gate open so I couldn't even come out and ask him to read111
October 11, 2024
Unprompted review
Review of Faith In Nature
Good product and service
August 23, 2024
Review of Alex London
Terrible quality
Dress arrived screwed up like a dishrag. Horrible cheap fabric and no labels. My fault for not reading reviews first!
July 18, 2024
Unprompted review
Review of Yorkshire Building Society
I am unable to get onto your app
I am unable to get onto your app. Despite waiting ages on the phone yesterday and eventually getting a call back it still isn't sorted. The lady who called me said she would email me a link but I didn't get it.
May 23, 2024
Reply from Yorkshire Building Society
Hello Karen,
Thank you for providing your feedback, and I am sorry to hear that you are not satisfied with the service you have received.
If you wish to provide specific feedback about your experience, you can do so using the following link to our website: https://www.ybs.co.uk/contact-us/help-us-improve
Kind regards.
Review of Animal Friends Insurance
Fast and efficient service
May 22, 2024
Reply from Animal Friends Insurance
Hi Karen,
Thank you for your review!
All the best,
Sian - Animal Friends Insurance
Review of Animal Friends Insurance
Usually Animal Friends are so efficient…
Usually Animal Friends are so efficient when paying claims but the last time I had to chase several times.
January 26, 2024
Reply from Animal Friends Insurance
Good afternoon Karen,
Thank you for your review.
We're sorry to hear that your recent claiming experience with us was not a positive one, and I'm glad to see that your claim has since been settled and paid.
Please rest assured that this is not the level of service we strive to achieve, and would like to thank you for taking the time to raise this feedback to us, as we continuously monitor this in order to better improve our services for our customers.
Should you wish to discuss this further, please don't hesitate to contact us, where we would be happy to help.
Kind regards,
Emma - Animal Friends Insurance
Review of TrophyStore.co.uk
Fast and efficient service.
June 15, 2023
Review of Mindful Chef
Buyer Beware!
I previously used this company but stopped years ago. A few weeks ago I looked at the website and put some items in the “basket” to see what the total came to as I was comparing other food delivery companies. I decided Mindful Chef were too expensive for me so left without completing the order. On Sunday I got a text notification to say my food would be delivered that day. I immediately contacted them and they told me I was unable to cancel the order which I hadn’t confirmed in the first place! They said they had sent a confirmation email together with another asking for updated payment details. I get so many unsolicited emails the moment I go onto a website I deleted any emails I got from them. I have a tiny fridge and had nowhere to put the food as I had just done a weekly shop so said they could come and take it back. They can’t do that apparently but said they would give me a 50% discount. They are asking me for payment and want me to put my card details on their website. I don’t trust them with my card details so to draw a line under this I have reluctantly said I will pay by bank transfer. I am really, really cross about this. I have to spend £21.75 on a load of food I won’t have time to eat and don’t have anywhere to store.
May 21, 2023
Unprompted review
Reply from Mindful Chef
Hi Karen,
Thanks for taking the time to write a review, and I'm sorry to hear of the experience you've had.
For any new order created, a confirmation email will be sent and the order will be visible on your Mindful Chef calendar. I'm really sorry if this was missed.
Unfortunately, we had some costs towards the fulfillment of this order and my colleague has applied a 50% discount on this occasion, as a gesture of goodwill.
Apologies again for the inconvenience this has caused you, and please do let us know if you have any further feedback.
Best Wishes,
Marc (Customer Care)
Review of COOK
I have tried various companies doing…
I have tried various companies doing the same thing but always come back to Cook. Great food, great service and perfect size portions for me.
May 13, 2022