Amazing staff such genuine lovely people 💜
I have been a customer of Vape Club for nearly 3 years. Obviously that speaks volumes about the quality of their products.
What also has been very impressive & another reason i have stayed with this Company is the Amazing staff in Customer Services.
I recently bought 2 new devices (different flavours) & i could not get them put together. Usually i have no issues but this time i had to contact Customer Services for help/advice.
Immediately i received a response from a lovely Man called Syzmon. He was very helpful & asked me to send him photos of the devices. After receiving them he rang me. He was very patient listened to me (without being judgemental) he was very approachable & keen to help me resolve the issue. He sent me Vape Club's instructions on how to set up device, which was a lot clearer & made more sense. With this I was able to set up my device's.
I honestly can't praise this gentleman enough. Had such a lovely friendly manner but extremely efficient. I was very confident he would be able to help me. His kindness & care was warmly welcomed & appreciated. Such a lovely man who is a credit to this company. Thank you so much Syzmon 🌟
Reply from Vape Club