Philip

Great experience booking. And kept informed / reminded of event.
The "estimated" finish timing was out by nearly an hour though.
Couldn't see the other back-up singer because of speakers stacked on edge of stage though - dissppointing.

Great event. Ticket process seamless.
Well managed. Shame the unfortunate usual tactic of stacking speakers on the stage ment we never saw the keyboardist!

Great staff who went the extra mile to assist us and others to get the best from the event.

The staff were brilliant and it was a high energy well presented show.

A slight shame speakers on edge of stage obscured the sax player and support vocalist most of the time.

Wonderful staff helped make a great show even better.
Unfortunately the placement of speakers on the edge of the stage restricts view of on side or the other.

Great show but annoying how you continue to stack speakers on stage restricting views - especially when there is a video screen show that can only half be seen from the sides. Why can't the speakers be elevated so we can see under them?

Wonderful staff made it a great experience.

Wonderful venue staff made a great concert even better.
The only issue was different timings being mentioned in various emails git a bit confusing.

Efficient door staff. Toilets still major venue problem but staff fine. Timing well off as we got more for our money!

Great staff being very helpful.
Some confusion over the lift operation with it always stopping at all floors going up (& down) rather than being suited to traffic flows. (Especially when the cleaners are going against the flow with their carts)

Great support for my wife in wheelchair including escorting to the hidden disabled toilets in MFC.

Great service for wheelchair attendance.
Helped and stowed chair returning after performance.

Straightforward process with prompt review and action. Well done.

Efficient and clear process.
Prompt action. Well done.

Very efficient in process. A little pedantic on documentation (i.e. separate hospital letters for each show) but that's to be expected now days I suppose.

Clear process with prompt communication of status.

Ticketmaster were very responsive to my wife's need to change to a wheelchair ticket - once past the 40minute wait.

Wonderful experience with the events team at MFC. Help was efficiently and effectively given for my wife, recently infirmed, to wheelchair her to her seat.
Only issue is the App that annoyingly defaults to USA all the time, including trying to click this review link on my phone.

Getting harder to get the wheelchair in a timely manner given need to wheel from car to seat.
Great service once staff found and underway. Very helpful on departure.

Venue staff were wonderful. The assisted efficiently but without fuss. Made the night stress free and allowed us to enjoy the performance.