MI

michaela

United Kingdom

Reviews

Review of Pink Boutique


Rated 1 out of 5 stars

Absolutely appalling company

Absolutely appalling company.
Advertised as next delivery and ordered before 8pm cut-off.
Item ordered 24th and still nothing has arrived a week later.
I have sent numerous emails and contacted them via social media and I have received no response other than an automated email.
They have replied on this review to say to contact them. I have, 4 times and not had a reply. Have now raised a complaint through PayPal.

July 24, 2024

Reply from Pink Boutique

Hi Michaela, I’m sorry to hear your delivery did not meet expectations. Please note our next day delivery has a 8pm cut off point. If you fear your order is lost or been delivered to a different address, please get in touch and we will be happy to investigate this further. https://www.pinkboutique.co.uk/pages/customer-care Team PB x

Review of AllClear Travel Insurance


Rated 5 out of 5 stars

Seamless experience

Booked travel insurance. I was shocked how cheap it was even though my daughter had surgery the day before. I spoke to Catherine Webb who was very polite and informative.
Documents were sent over in seconds.

July 30, 2024

Review of Emergency Assist

Review of B.fresh


Rated 5 out of 5 stars

Amazing product

Amazing product. Well packaged. Good taste. Will re-order again.

January 2, 2024

Reply from B.fresh

Hi Michaela,

Thank you for this lovely review! We're looking forward to seeing you on our order list again soon!

Review of Nike


Rated 1 out of 5 stars

Appalling customer service

Absolutely appalling customer service. They have a 2 year guarantee on footwear. After 4 months, the soles of my trainers had split. It has taken 6 months for them to send a returns label. After reading the reviews I'm sceptical to return them as I don't think they will refund me. Even though the trainers at split, they are still wearable. So I'd rather keep them than be out of pocket £120.00 and not have any trainers. Will never purchase Nike products again for me and my family. Absolutely shocking customer service.

December 11, 2023
Unprompted review

Review of Auto Windscreens


Rated 5 out of 5 stars

Easily process

So easy to book in. Technician was friendly. Positive experience. Would definitely use again.

November 24, 2023
Unprompted review

Review of Lebara Mobile (UK)


Rated 5 out of 5 stars

Good sim only deals

Good sim only deals.
Easy to contact via online chat. Zuber Khan has been most helpful.

November 12, 2023
Unprompted review

Reply from Lebara Mobile (UK)

Hello Michaela,

Thank you for your feedback.

At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Operations Director

Review of Mountain Warehouse


Rated 5 out of 5 stars

Amazing customer service.

Joanne and Victoria T were really helpful. Purchased two pairs of boots 18 months ago, only wore them maximum 20 times and they had torn, two new pairs were sent out free of charge. Amazing customer service and aftercare.

April 24, 2023
Unprompted review

Reply from Mountain Warehouse

Hi Michaela,

Thank you for the 5-star review.

It is great to hear that Joanne and Victoria T in Customer Care were so helpful and helped you get your replacements sent.

Thank you for choosing to shop with Mountain Warehouse.

Many Thanks
Raluca,

MW Trustpilot Team

Review of Camping World UK


Rated 5 out of 5 stars

Fast delivery.

Fast delivery.
Cheapest place for product.

June 22, 2022

Reply from Camping World UK

Hello there, 

Thank you for your great review! 

Kind Regards, 
Customer Care Team

Review of Dermatica


Rated 5 out of 5 stars

Skin is so much better

Skin is so much better, even though its only been 28 days.
Any questions I've asked they've answered straight away and even refunded a postage cost for me which I thought was very nice.

September 1, 2021

Reply from Dermatica

Hello Michaela,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtca

Take care,
The Team at Dermatica

Review of Camping World UK

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Fast delivery.

Fast delivery.
Case looks in good condition
Can't comment on the game as it is a Christmas present

December 2, 2019
Unprompted review

Review of Staysure Travel Insurance


Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Not sure what it would be like if you had to make a claim, but hoping okay as medical screening was very thorough.

November 25, 2019
Unprompted review

Review of BEAUTY BAY

Review of BEAUTY BAY

Review of BEAUTY BAY