Zied Chaabane

Would you be kind enough to specify what this is about and leave your contacts so that we can contact you to resolve this issue.

Hi,

I'm really sorry your experience didn’t live up to our standards. If you’re interested, I would like to look into this for you. Since I currently don’t have enough information to locate your account, I sent you a request for your Customer ID. You can reply to that request with your account information, or send an email with the subject "Trustpilot Review” to help@ionos.com, and I’d be happy to help!

Thanks!
Tara, IONOS

Hey, Zied.

We understand having your account closed is frustrating, but rest assured this is never done without a reason nor this is a decision we take lightly. We only ever close accounts we think are being used in a way that goes against our Terms of Use.

We explain everything about that here: https://wi.se/accountdeactivation.

All the best,
Jackeline at TransferWise

I'm sorry to hear that your account has been deactivated. If you have not already, please follow up with our team by filing an appeal here: https://transferwise.com/appeals. If we're unable to reopen your account, we'll confirm the details of your refund by email ASAP.

-Zach

Dear customer,
we are sorry about your experience,
as you can check in our Terms and conditions
all the rules and prices are visible on the Trustcom website: www.trustcomfinancial.com
We take care of all our customers and we are always improving our services to guarantee the best of our benefits and experiences.

Please feel free to send an email to marketing@trustcomfinancial.com
we are happy to help and support!

Thanks for your feedback.

Best regards,
Trustcom Financial Team.

Thanks Zied. Pretty sure we are not the first PropTech company working on Blockchain technology, but we do aim to build the most complete platform for the real estate industry.
Max Crowdfund will allow anyone to invest in any real estate project on our platform, but this is of course subject to conditions and licencing requirements.

Hello,

We are sorry to hear about this bad experience with iBanFirst.

We are surrounded by a community of experts, and we are at your disposal if you wish to discuss the subject at csm@ibanfirst.com

Have a nice day.

Team iBanFirst

Hi Zied, thanks for your feedback, we see you left feedback previously. ePayments is a regulated organisation and we have to comply with an ever-evolving regulatory landscape. As such, we review accounts regularly and take steps to ensure the platform is compliant and safe for all ePayments customers

Dear Zied,

We are truly happy to know that you are having an enjoyable experience with us. We promise to continue and improve our services. Let us know if you have any questions or feedback.

Greetings,
Paysera team

Hey Zied,

I hope you're doing well!

We'd like to address all the concerns you have. We’re always working towards making transfers as cheap as possible, the cost of keeping our platform running has gone up. The new fees are a reflection of that - but we’re working on bringing them back down. You can find our current pricing here: https://transferwise.com/price-change?

About account deactivation, there can be many reasons behind it. We have a specific team handling such cases and I'd advise you to reach out to them via email at appeals@transferwise.com . They'll look into the case and then get back to you.

We never want to lose our customers and are always ready to go that extra mile whenever required to make sure we deliver up to the expectations we set.

We'd love to still have you as our trusted customer, please feel free to reach out to us here: https://transferwise.com/contact?lang=en in case you have any questions at all. We'll be here to help!

Best wishes,
Saniya